We deliver electricity to over 3.9m homes & businesses in the north of Scotland & central southern England.
Need to speak to us? We are available on WhatsApp.
We are no longer using X.
If you experience a power cut, you can contact us 24/7 by calling 105, visiting ssen.co.uk/powertrack, or by messaging us on Facebook or WhatsApp: wa.me/447342028546
Community groups in the north of Scotland can apply for grants up to £20,000 for projects which support resilience in emergency situations.
Application deadline: Friday 13 May 2022.
ssen.co.uk/about-ssen/our…
Hi Grace, I'm so sorry that your compensation was a few trillion less than Gareth's, I know this must have been very frustrating for you. I'll feed this back to our compensation team!💰 - Jordan
STORM ARWEN - UPDATE
We have now restored all reported customer faults following Storm Arwen.
We would like to thank our customers for their patience as we reconnected the 135,000 homes in the north of Scotland impacted by the weather event.
news.ssen.co.uk/news/all-artic…
We are aware of a #PowerCut affecting #Portsmouth and the surrounding areas. We have a main network fault but are experiencing a high level of messages so please only contact us if you have any concerns.
We're aiming to have you restored by 22:00.
EW8238
We have now restored power to all 5289 homes impacted by the extreme snow and ice storm that hit Shetland on Monday. If you remain without power, please call us on 105 or send us a message.
Read more here: bit.ly/3W7XybE
Photo credit: @chitsy697
Our teams have been in Brechin since flooding hit in #StormBabet. We’ve been visiting customers, reconnecting them quickly when it’s been safe to do so and providing hot meals. This morning, we explained what we’d been doing to the First Minister @HumzaYousaf during his visit to
#Floris has been an unprecedented summer storm, and our network in the north of Scotland has been significantly affected. This photo shows the impact Floris has had. We’ve now restored power to 50k homes; work's ongoing now to restore supplies to 22k more ssen.co.uk/storm
We’ve restored power to 18,500 customers and are working hard to reconnect 3,300 more. Field and support staff continue to do all they can in extremely challenging conditions. Work to reconnect customers continues tonight and from first thing tomorrow. ssen.co.uk/news-views/202…
We’d like to thank our customers on Shetland for their continued patience as our teams work to restore power as soon as possible. We’re incredibly grateful for the generosity the community has shown to our teams as they continue their Herculean efforts to rebuild the network.