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ShipStation Support
@shipstationhelp
⚙️ Follow for service updates and tips from the @ShipStation team. Need to reach us directly? 📧 [email protected].
Austin, TX
Joined March 2019
Posts
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    We are currently investigating a login issue that is preventing access to some accounts. We will provide updates as they become available and apologize for any inconvenience. Please do check our status page: status.shipstation.com
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    We are aware that some of our users are currently experiencing degraded performance and slowness which is affecting the loading of their orders grid. We are working to get this resolved ASAP.
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    We are currently receiving multiple reports of label creation failing. We have reached out to Stamps.com and they are aware of the issue and working to resolve it as soon as possible.
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    Replying to @earringdealer1
    Hi there! We're glad we could get this resolved, and we apologize again for the interaction. We look forward to supporting your business!
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    We are currently receiving multiple reports of errors associated with Stamps. We have reached out to Stamps.com, and they are aware of the issue and working to resolve it as soon as possible. ShipStation Status Page: status.shipstation.com
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    We are aware that some of our users are currently experiencing degraded performance and slowness with a spinning wheel. We are currently investigating high response times across all environments. Status Page status.shipstation.com
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    Hi Jason, can you shoot us a message with your ShipStation account info? We'd love to take a look into these time-out issues you're seeing!
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    We are currently receiving multiple reports of errors associated with Stamps. We have reached out to Stamps.com and they are aware of the issue and working to resolve it as soon as possible. Stamps Status Page: status.stamps.com
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    We have identified what we believe to be the issue. Our team is looking to implement a solution.
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    We are aware that some of our users are currently experiencing degraded performance and slowness which is affecting the loading of their orders grid. We are working to get this resolved ASAP.
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    We are currently receiving multiple reports of label creation failing. We have reached out to Stamps.com and they are aware of the issue and working to resolve it as soon as possible.
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    We are aware that some of our users are currently experiencing degraded performance and slowness which is affecting login and a spinning wheel is seen. We are working to get this resolved ASAP.
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    We have reports of getting a 504 error message when trying to login. Our Team has identified the issue, and have resolved this. If you're still experiencing this, please clear your browser cache and please re-attempt logging in.