Can we retire the word “provider?”
“Clinician,” “healthcare professional,” “doctor’s and nurses”—all superior to “provider.” “Provider” commoditizes what we do—which is far from a commodity.
Language matters.
Sachin H. Jain, MD, MBA
13.9K posts
Sachin H. Jain, MD, MBA
@sacjai
- Too many in healthcare are asking for how we can “get things back to normal” rather than work to use this crisis to create a new, better normal for patients.
- How healthcare changes post-COVID: 1) more virtual and home-based care; fewer “big-box” healthcare facilities; 2) healing professions, pharma/biotech restored to 1980s level respect / esteem; 3) anti-vax movement marginalized 4) social/behavioral health brought into focus.
- One of the biggest health care “consumerism” mythologies is that patients need to have “skin in the game,” to do the right things for their health. No diabetic needs a copay for insulin to know that he/she needs it to live. Not one.
- I’m excited and honored to share the news that I’m joining @scanhealthplan as its next President and CEO. SCAN is committed to solving some of society’s biggest problems—I can’t wait to get started!
- Today seems like a good day to repost my piece in @AnnalsofIM “The Racist Patient” when a patient suggested that I “go back to India.”
- Can we stop talking about “social determinants of health” and just call it what it is: poverty.
- We will never solve the burnout problem in healthcare until we solve the business model problem in healthcare. Talking about, writing about, tweeting about burnout might make us feel better (momentarily), but we need to scale models that truly reward health, not volume. Not FFS.
- Let's retire the term "healthcare provider" & bring back "doctor," "physician," "nurse," & "clinician." Care is not a commodity.
- This week will be my last with @CareMoreHealth & Aspire before I leave to start a next adventure (more on that later). Leading these companies has been the privilege of a lifetime. Proud to have worked with the best team to do sacred work in service of vulnerable populations.
- The WWW and email started to become ubiquitous in 1997. Forty-year old people in 1997 are now 65 and on Medicare. The healthcare industry needs to stop hiding behind “seniors don’t usual digital services” and create the built-for-purpose tech stack to serve older adults.
- Congratulations to my dear father on his retirement after 50 years in medicine. He was founding chief of the pain service at @sloan_kettering (where an endowed lecture honors him) and proudly spent latter part of career taking care of complex pain patients. A true inspiration.
- My latest @Forbes post is a personal reflection on lessons learned so far trying to create change in healthcare. What are the unexpected lessons that you’ve learned? forbes.com/sites/sachinja…
- With a change in administrations underway, I want to encourage anyone with even a passing interest in government service to make the leap. I spent 2 very meaningful years working at U.S. Department of Health and Human Services (HHS) from 2009-2011.
