Ofgem
13K posts
Ofgem
@ofgem
We are Britain’s independent energy regulator.
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/2bIm50YZpA7
- 🚨 Tampering with your meter is illegal and could be dangerous. Discover the signs of meter tampering here: ow.ly/T0Lp50YZphX
- Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 [email protected] 🔗 Tap our link in bio for more.
- The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/cfTs50VyOhs
- Following strong support, Ofgem will move ahead with a 12-month AI technical sandbox pilot in late Autumn 2026. Thanks to all who shared views. Find out more and what this means for next steps: ow.ly/jLjc50Z6xMq
- Ofgem has closed its investigation into OVO Energy for its process failures that could have put vulnerable prepayment meter (PPM) customers at risk. OVO has agreed a payment to Ofgem's Voluntary Redress Fund and credit or debt write-off to customers. 🔗 ow.ly/aSmR50Z712T
- Boiler Upgrade Scheme (BUS) installers must now deduct the grant amount from the customer's upfront costs. This will ensure that property owners receive the BUS discount upfront. More: ow.ly/otkr50Z6xmA
- We’ve launched a consultation on draft guidance to strengthen supply chain security in energy. It supports a proportionate approach to managing supplier risk and sets out outcomes, without adding new requirements. Share your views 👇 ow.ly/IIAj50Z6wN7
- Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.
- Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/qtQz50YVsAz 🟠 Check your eligibility for extra support here ow.ly/YRvT50YVsAB 🟠 Find out about grants available to pay off debts here ow.ly/eh5W50YVsAx
