After 20 years service, I’m signing off for the last time. It’s been a pleasure. Good night Twitter. ^Kareem
John Lewis & Partners Customer Service
249.1K posts
John Lewis & Partners Customer Service
@johnlewishelp
The official customer service Twitter account for John Lewis & Partners. Follow @johnlewisretail for news, views & events.
We're online Mon-Fri 8am-8pm,Sat 8am-6.30pm & Sun 10am-6pm.📱#WeArePartners
Joined August 2010
- Replying to @StopFundingHateWe fully appreciate the strength of feeling on this issue but never make an editorial judgement on a particular newspaper
- Replying to @autcareandshareHi, glad you enjoyed the trip to the cinema! 🎦 Ryan definitely deserves this bear - please DM us your name & address and we will make sure he finds his way to Ryan 😀 ^Alan
- Hi Jemima. We have been made aware of posts shared on social media involving one of our Partners. We take these kinds of allegations extremely seriously and have launched a formal investigation into this incident. 1/2
- Replying to @MikeyCyclingHi there, thanks for bringing this to our attention. I have identified the delivery centre this vehicle is from and notified the Duty Manager. ^Kirstie
- Replying to @celestine__Hi Celestine, We are proudly supporting AKT - a national charity which provides advice, mentoring, emergency support, accommodation and training to those who identify as LGBT, are 16-25 and homeless. Thanks ~ Annette
- Replying to @LouisePentlandHi Louise, we expect to have our Christmas Shop online in late September, best to keep an eye on our social channels for any further updates nearer the time! We'd love to talk more so please send us a DM 🎄😜 - Trish
- Replying to @IAmPlattsWe've not seen one of these for a long time but I'm delighted to confirm it's still valid as there's no expiry date on our old gift vouchers. Happy shopping - Nicki 🛒🛍
- Replying to @gracedaviesWell Grace, guess what!! Great news, our Buyer has managed to source a little piano from the supplier. They're sending it over from Poland & if you DM your address, we'll get it posted off to you as soon as it arrives. Your Christmas Tree will then be complete ~ Annette
- Replying to @helloiamtopherThe John Lewis Partnership does not tolerate discriminatory behaviour, abuse, or harassment of any kind and we will be taking appropriate action in-line with our policies. 2/2
- Replying to @MichaelBoltonALast year we allowed dogs to be brought into our some of our shops. The reaction and feedback from customers has been so positive we decided to extend this across all of our shops. Thanks for your feedback ~ Annette
- Replying to @BletchleyBarkThanks for visiting us today, Dudley! I hope you and your humans enjoyed it. ^Claire
- We have been made aware of posts shared on social media involving one of our Partners. We take these kinds of allegations extremely seriously and have launched a formal investigation into this incident. 1/2
- We will work with our construction & procurement teams to review the feasibility of a hoist & changing bench for our new stores & consider this when refurbishing them. We also continue to work closely with shopping centre developers to influence the addition of these facilities.