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hmv UK Help
@hmvUKHelp
Official customer service account for @hmvtweets. Mon-Fri 9-5.
Joined October 2009
Posts
  • user avatar
    Replying to @sv5onfilm and @tomIinsonIeeds
    We only ship to addresses within the UK. Apologies for any disappointment.
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    Replying to @wakelingshannon @hmvtweets and 2 others
    Us making sure that all the @UKBTSARMATION know the amazing news!
    GIF
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    To our valued purehmv members... Thank you for your patience. We're excited to announce a new hmv loyalty scheme will launch in the coming months & all valid points will be transferred. . Full FAQs 👉 hmv.co/oZj84v . Register your interest 👉 hmv.co/saozYJ
    GIF
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    Replying to @MuuPhoenix @BTSUKUNITE and 3 others
    We approve this message.
    GIF
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    We're currently experiencing large volumes of traffic through the app, which may mean that you experience difficulty in registering your account at this time. Apologies for any inconvenience, please check back again shortly.
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    Replying to @UKBTSARMATION @FatesMoonlight and 2 others
    As soon as we have more info, we'll let everyone know!
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    Replying to @hobiglitters and @Hopegguki
    Hey, I can confirm that the decision will have been made by the supplier and any relevant UK charting bodies. I can confirm that this title does contain a random photocard. Which may have had some influence on this decision. Product info detailed via -
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    Replying to @LidlGB
    Aye, can we jump oan this and say that we invented music and no knowing whit film yer oan aboot when you say "it's that wan fae the telly"
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    I don't believe that'll be necessary -- we'll email you as soon as it's left the warehouse. Thanks!
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    Event update: Thank you to everyone who pre-ordered a @twentyonepilots event bundle. Whilst we aim to have all tickets sent out before the end of October, we ask that you please keep an eye on our channels for further updates. Thank you for your patience
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    Replying to @Hopegguki
    Hey, I can confirm that this title does not count towards the UK charts and does track against the Hanteo and Gaon charts specified in the title listing. It does still count towards your BTS collection though! :D Hope this helps.
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    GIF
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    Hi, there's currently a very high volume of activity on the site but please keep trying. Thanks
  • user avatar
    Replying to @4pinksonelove @UK_BLINKS and 2 others
    No info as yet for the vinyl I'm afraid, please check in with us in a few weeks and we'll see if there's an update. Thanks.