user avatar
Help Scout
@helpscout
The support platform helping 12,000+ businesses delight and retain more customers across every channel. Get started free 👉 helpscout.com
🌎 Everywhere
helpscout.com
Joined July 2010
1,816
Following
11.6K
Followers
  • user avatar
    Help Scout
    @helpscout
    Sep 22, 2021
    Founder success stories were getting boring. We don’t hear enough about their failures, pivots, and resilience. So we're sharing stories about the many different, winding, difficult paths to growth. Explore issue #2 of #IntheWorks — now live ⤵️
    Change of plans — honest representation of the founder struggle
    From helpscout.com
  • user avatar
    Help Scout
    @helpscout
    Dec 27, 2015
    Customer Support is More Than Saying "I'm Sorry" hlp.sc/1xanLVd
  • user avatar
    Help Scout
    @helpscout
    Oct 5, 2020
    We're thrilled to announce the winners of the first ever Help Scout Customer Service Awards 🎉 Congratulations to all of this year's winners and keep up the great work! #helpscoutawards
    The Customer Service Blog: Deliver Great Support
    From helpscout.com
  • user avatar
    Help Scout
    @helpscout
    Sep 13, 2016
    Say hello to Help Scout’s new look! Our brand has evolved, but our mission stays the same: hlp.sc/2cll3bu 🚀
  • user avatar
    Help Scout
    @helpscout
    Jan 19, 2016
    🆕 Help Scout for iPhone—collaborate with your team and support your customers on the go: hlp.sc/23btgo9
  • user avatar
    Help Scout
    @helpscout
    Sep 21, 2015
    10 Ways to Become a More Confident Person (Infographic) hlp.sc/1FkLLNU via @Entrepreneur @LaShandrow
  • user avatar
    Help Scout
    @helpscout
    Oct 12, 2015
    How Steve Jobs Inspired People to 'Dream Bigger' hlp.sc/1jT4yGK by @carminegallo via @Entrepreneur
    entrepreneur.com
    How Steve Jobs Inspired People to 'Dream Bigger'
    The late Apple CEO was known for his harsh desire for the very best, encouraging others to push themselves beyond their comfort zones.
  • user avatar
    Help Scout
    @helpscout
    Mar 22, 2016
    #sotuesday to our compadres @buffer - The new Respond (aka @getrespond) has upped the delightfulness factor on managing social support 💖
  • user avatar
    Help Scout
    @helpscout
    Jan 20, 2016
    No one's born knowing how to effectively manage people. Good news: it's a skill that can be learned. hlp.sc/1NkipfP ~ @Entrepreneur
  • user avatar
    Help Scout
    @helpscout
    Nov 13, 2018
    Illustrator Alice Lee working hard on Help Scout's new 404 page. This is 4-5 hours of work sped up to a few seconds for your enjoyment! 🐶
    GIF
  • user avatar
    Help Scout
    @helpscout
    Nov 20, 2019
    Ahhhhhh we are in AWE over here!! The @Engagio team used a webhook + smart plug to make holiday lights flash in their office every time they close a conversation in Help Scout!!! 😭🎄💝⚡️🎅💡🥰 #ItsLit #CustServ #HappyHolidays #webhook #smartplug #WeLoveOurCustomers #obsessed
    00:00
  • user avatar
    Help Scout
    @helpscout
    Jun 8, 2016
    Support isn’t about always being right, it’s about always being willing to make it right: hlp.sc/1apOzXm
  • user avatar
    Help Scout
    @helpscout
    May 10, 2016
    Hiring a talented support team is hard. Our free 40-page handbook will help make it easier: hlp.sc/1OlFwIU
  • user avatar
    Help Scout
    @helpscout
    Sep 3, 2015
    13 Ways to Show Customers You Love Them hlp.sc/1Ocf6de via @Entrepreneur