Replying to @lokissword and @teknoteacher
Good evening, if this has not been arranged yet, please call us on 0800 6783 105 and we will arrange for the parcel to be retrieved for you. Andi.
National Grid UK Customers
185.3K posts
National Grid UK Customers
@gridcustomersuk
- There has been a large dip seen on the network in #southWales and some of the #SouthWest. Engineers are aware of this and are investigating the cause. Our apologies for the inconvenience. David.
- We are currently experiencing a major incident on the national electricity infrastructure. We are in the process of restoring customers now and will provide further updates as soon as possible for specific areas We are sorry for the inconvenience this is causing.
- Our engineers have continued working through the night in awful weather conditions to restore electricity to customers affected by Storm Eunice. It's been the worst storm we have ever experienced in our South West region and has caused disruption in other areas of our network.
- On average one farm worker dies each year as a result of contact with an overhead power line. Warning - Some images in this video may be distressing #LookOutLookUp #FarmSafetyWeek @yellowwelliesuk bit.ly/2uoDC9R
00:00 - New name, same people ✨🙌 Western Power Distribution is now called National Grid, but our customer service team are here 24/7 to keep you updated about power supply issues – just drop us a message or call 105📞
- Since it first hit, Storm Eunice has officially caused the highest number of power cuts in a 24 hour period our South West region has ever experienced. Our engineers are continuing to work relentlessly to restore supplies to our customers despite the awful conditions.
- Our engineers are still working hard to restore electricity to customers who lost power in #StormEunice. Conditions in parts of our region are dreadful, with high winds and heavy rain, but our teams are battling on. westernpower.co.uk/storm-update
- Sorry for the Power issues this evening. All customers affected by the national infrastructure problem have been restored. Many thanks for your patience. If you're still without power please reset your trip switches and if that doesn't work please call us on 105 or tweet us.
- We’re sorry for how long it is taking to restore supplies. Our engineers are finding complex faults from weather damage, which are extremely labour intensive to resolve. We are also being hampered by snow drifts in parts of the Midlands. Latest update here westernpower.co.uk/storm-update
- We have now restored power to all customers whose supplies were affected by Storms Eunice and Franklin. westernpower.co.uk/storm-update
- UPDATE: 90% of customers are now restored and we are working hard to restore the remaining customers as soon as possible.
- Our apologies to customers currently experiencing a #powercut. We're working as fast as we can to respond to everybody as quickly as possible. If you would like to report a fault or other electrical emergency, please call us on 0800 6783 105 (or just 105). David.