Instead of calling them 'users' why not call them what they are?
At Uber we call them riders, drivers, eaters, restaurants, couriers...
And that language carries on throughout everything - all documentation, design reviews and presentations.
They're not users. They're people.
femke
14.4K posts
Helping designers develop their strategic influence, design lead @gustohq
- friends, we just moved the entire company to slack. 38,000 people. help?
- Living in Amsterdam for 5 years drilled the value of 'Directness' so hard in to me, that now that i'm living in Canada and working with US based colleagues, my message writing process constantly looks like this:
- today my PM was out so I stepped up to lead our pod meeting and my lord the mental energy required to lead a meeting with folks across 3 timezones in 3 countries was exhausting - to be "on", engaged and guiding discussions for an hour. How do PMs do this literally all day?!?!
- why is it that's it's totally normal for men my age to be a design manager yet i can't even get a promotion to senior designer
- I've been working on our design system lately and i'm on day 3 of working on headers. JUST headers! Give your design system team a virtual hug cause this stuff is HARD đ
- that time I applied for a job at discord and made a loom video instead of a cover letter that no one ever watched đĽ˛
- is anyone else just incredibly tired ???
- no I don't want to get on a call
- Earlier this year I decided that after five years, I'd stop doing side things for free. This August I made $2,200 in side project income. You can do it!!! đŞđ˝đđ¤
- For the hundredth time, tools are great but what's more important is your design skills and craft, agnostic of which tool you use. Can we stop adding to the anxiety of early stage designers who get told every week to master a new tool? Use whatever tool you want!
- Companies that only ship to the USA, can you please say this upfront somewhere on your website? The amount of time I've wasted getting to checkout and having to entire my address just to find out you don't ship internationally is painful. Thanks - rest of world
- After 4 years at @DesigningUber, it's time to say goodbye. I learned so much and am thankful to @jelleprins for giving me a chance back in 2017 đ I'm SUPER excited to be joining @woodifred and the folks at @Wealthsimple as a Senior Product Designer, starting next week!! â¨đĽłđ¨đŚ




