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Edinburgh Council Help
@edinhelp
This is the official @Edinburgh_CC Customer Service account. How can we help? Tweet us or check our website for our online services.
edinburgh.gov.uk
Joined September 2015
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  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 17, 2020
    Good Afternoon Edinburgh, Owen here with you until 8pm. Since Gayle has shown her cat I thought I would introduce you to my dog Sunny. Sunny says Hi!. Get in touch if you require any assistance or want to know anything about sunny. he is here to answer all your questions. Thanks.
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 24, 2020
    Good Afternoon Everyone, Its Friday we made it, another week done. We took Sunny out last night on his walk and had a little photo shoot like always. Get in touch if you require any assistance and I hope you have a lovely weekend and are all safe and well. Thanks.
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 20, 2020
    Good Morning Edinburgh, Owen here until 12pm. I wanted to send a little message just to say that even though times are hard at the moment we will all get through this together! Sunny would like to say something as well. We took this on his walk. Stay positive everyone!. Thanks.
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Jul 5, 2021
    Replying to @edinspotlight
    Hi, I have been advised from my colleagues that the lawnmower is still working. Thanks Aleshia
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Feb 8, 2022
    Replying to @john_auldtoon
    Hi John, I'm sorry to hear about this. I have passed it to my colleagues in the Roads team for their attention and will be in touch as soon as they respond. Thanks, Jack
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Jan 1, 2021
    Our gritting teams are currently working hard, and will be through the night, treating roads, paths and pavements throughout Edinburgh. We are reading all your social media messages and providing all the information to our teams. We appreciate your patience with this. Thanks
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 29, 2020
    Good Morning Edinburgh, Owen here with you up until 12pm. Sunny thought it would be a good idea to jump in mud last night but when he got home he wasn't very happy as he was thrown in the bath! Get in touch if you require any assistance. Have a great day and stay safe! Thanks.
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 21, 2020
    Good Afternoon Edinburgh, hope you are all well- I have 2 helpers today.. They are my shadows just now think they love having me home 🏡. Get in touch if you need anything and I will do my best to help! ☺️
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Oct 10, 2022
    Afternoon everyone! Gayle here again, ready to keep you all company till 8pm tonight! Good news - @edinhelp is back up and running! All the problems that we had have been resolved 😁 🎉 🌈
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 13, 2020
    Just a little update for you all. Someone is trying to take over Twitter 😹 😻
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Apr 1, 2020
    Just a little update for everyone out there - the kitten is no longer in heat 😸! She has now found a new hobby -
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Dec 5, 2019
    Hey everyone, Just thought that we would share a photo of the @edinhelp team in their Christmas Jumpers! This is Chris, Gayle & Owen! #getting in the mood!🎄 🎅 🤶 🎁 🎁 ❄️ ❄️ ☃️ ☃️
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Jan 4, 2021
    Our teams are working around the clock to grit all roads, paths and pavements around the city. We are reading and forwarding all of your messages to our teams to attend as soon as they can. We appreciate your patience with this. Thank you
  • user avatar
    Edinburgh Council Help
    @edinhelp
    Mar 17, 2021
    So, I have been thinking about the Twitter Team, and thought you all might like to see the faces behind the names. First up is one of the newest members of our team, Louise!😁 😍