Our thoughts are with everyone affected by Hurricane Melissa.
We’re crediting back charges for mobile calls, texts and data used in Jamaica, as well as mobile and landline calls from the UK to Jamaica, between 29 October and 31 October (inclusive).
Please be aware that mobile
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- This Sunday, 7 September 2025 at 3pm the Government is running the second nationwide test of the UK’s Emergency Alerts system. Compatible mobile phones and tablets will receive an alert, make a loud siren-like sound and vibrate. You will not need to take any action. These
- The UK government is testing the Emergency Alerts system on Sunday 7 September 2025 at 3pm. Compatible mobile phones and tablets will receive an alert, make a loud siren-like sound and vibrate. You will not need to take any action. The Emergency Alerts system is used to warn if
00:00 - Following the recent technical fault impacting our network last week, visit our website to see our closing statement -
- Latest update: Following a further fix overnight to a technical fault impacting voice calls on our network, we’ve been monitoring the situation throughout the day and services have been running as normal. We continue to conduct enhanced monitoring to prevent recurrence. We
- Following yesterday's technical fault, we are currently experiencing some voice call issues today. The impact appears to be less widespread but we are working to resolve this as soon as possible and sincerely apologise for any inconvenience caused.
- Following a technical fault impacting voice services on our network earlier today, we have now resolved the problem and the service is running as normal. We sincerely apologise and recognise the inconvenience this may have caused.
- Our thoughts are with everyone affected by the Thailand and Myanmar Earthquake. We’re crediting back charges for mobile calls, texts and data used in Thailand and Myanmar, as well as mobile and landline calls from the UK to Thailand and Myanmar, between 28 March and 30 March
- We are supporting the UK Government’s National Campaign Against Fraud. Fraudsters impersonate people or organisations you trust. Find out common tactics they use so you're ready to spot them: stopthinkfraud.campaign.gov.uk
00:00 - This #SaferInternetDay, our partners @IM_org are exploring changing digital futures with their Tech & Kids series. Follow them as they take a journey learn more about the types of careers our children will be doing, how AI could impact our lives and more! shorturl.at/juKN1
- Want to own a piece of history? Now’s your chance! LEGO Ideas have launched their version of our very own Red London Telephone Box, celebrating the 100th year anniversary of the design of our K2 kiosk. You’ll be able to get your hands on this British cultural icon from 1st Feb.
00:00 - Our thoughts are with everyone affected by the devastating earthquakes in Japan. We’re crediting back charges for mobile calls, texts and data used in Japan, as well as mobile and landline calls from the UK to Japan, between January 1st and January 5th (inclusive). We’re
- BT repostedToday, everyone at @EE, @bt_uk and @Plusnet honours and remembers those who made the ultimate sacrifice for our freedom. #RemembranceDay
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