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B&Q Help
@bandq_help
We're here between 7am & 10pm, 7 days a week. To help you find answers faster, we’ve put together the answers to your most asked question ⬇️
United Kingdom
Joined July 2012
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    Replying to @updates_brumz
    Thank you for bringing this to our attention, we are taking this very seriously and are investigating further.
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    Replying to @TheFootbaIlHub and @DeludedBrendan
    Hi, we do offer a return service. If you can send us a DM with more information on what you need returned we can look in to it for you? Matthew.
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    Replying to @fatherwhitehall
    Hi there @fatherwhitehall if you're having trouble bonding with colleagues we sell a variety of bonding products that could help ;) Marcus
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    Replying to @YouMoVieMe
    @DruggyBuilder Hi there, what particular plant fertiliser are you looking for? Thanks, Marcus
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    Oh no! ☹️ We operate a Community Reuse scheme which allows our stores to donate to charities, organisations etc. I would recommend visiting your local store and discussing it further with the Duty Manager. Matthew.
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    @SRHills Agreed, he looks very dapper! We'll always find a role for @richardosman if he fancies joining our team. David. #respecttheuniform
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    Replying to @Bwfcnumber3
    It varies from store to store where items are stocked, if you speak with a colleague I'm sure they can help out!
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    Replying to @dtaylor5633
    Hi Taylor, your local store may be able to help via the community reuse scheme, which you can read about here bandq.social/G8Ry9E. Mark
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    Replying to @JackClaytonsWld
    What a lovely little boy you have @OurSonJack :) Looks like he enjoyed that muffin. Thanks for sharing and hope you have a great day, Clara
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    Replying to @WatfordStatus
    @WatfordStatus Well we've got plenty of wallpaper to paper over the cracks? Or perhaps a spanner to help keep it tight at the back? David.
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    Replying to @Bwfcnumber3
    I'm glad you had a great customer service experience. Sorry the product you wanted wasn't in stock.
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    Replying to @mxleek and @Aliharmsworth
    Hi Ali , do you have proof of purchase for the door ? Thanks , Arlene
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    Replying to @Dan_b_80
    Hi Dan, what's up? Just to let you know, I can see your pinned tweet is a prank on poor @SwatchUK, so if this turns out to be a joke, I'll be very upset. Leigh