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askdepop
@askdepop
This account is no longer monitored for support. Please head to our Help Center or submit a request here: depophelp.zendesk.com/hc/en-gb/reque…
London
Joined April 2017
Posts
  • Pinned
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    We’ve moved. This account is no longer monitored for support. For help with your orders or account, please head to our Help Center or submit a request here: depophelp.zendesk.com/hc/en-gb/reque…
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    We're aware of an issue affecting some users right now which means the app can't be accessed. Our Tech team are on it and we'll let you know when we're back up and running 🛠
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    Our Tech team are still working on the issue affecting some of our users who are unable to see their sold/purchase receipts. As soon as the issue is resolved, we will send a further update! Thank you for being so patient while we get this fixed
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    We're experiencing a slight issue on the app at the moment - our Tech team are working on a fix right now for you. Bear with us and once we have updates we'll let you know.
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    Thanks for your patience whilst we work on resolving the current issue with the app. We'll update you here as soon as it's resolved.
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    If you’re having some issues with scrolling on the app at the moment, our tech team are aware and working towards a fix for this! Thanks for your patience with everything ✨keeping you all updated!
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    We are aware of an issue with sold receipts that is affecting some of our users 🧾💰 Please bear with us while our Tech team work on a fix 👷‍♂️ We hope to have this resolved ASAP.
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    Thanks for your patience whilst we resolved the app downtime. We're now back up and running.
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    We are currently experiencing some outage on the app and our Tech team are working hard to get this fixed! We appreciate your patience - when we have an update we will let you know.
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    We're experiencing issues across the Depop app and website. We're rolling out a fix and expect it to be resolved soon - bear with us.
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    Got it! ✍️ We’ve passed this along to our Product team for their consideration.
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    Looks like the app is down again. Our Tech team are working on a fix as we speak - we'll let you all know when it's up and running again!
    GIF
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    Looking for help using Depop? 🙋 Check out our Help Center for all of our FAQ's > bit.ly/depophelp Need to report an issue? 💬 DM us with further details or submit a report via the following link and we'll get back to you ASAP > bit.ly/4aSIKFA