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Looking for help with your plan? Just ask! Tweet us at @askUHC to connect with our Customer Care team and get the guidance you need.
Ask UnitedHealthcare
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Ask UnitedHealthcare
@askUHC
We’re here to assist with member questions and issues. Simply tweet us for assistance.
- Replying to @DrByronHapnerWe’d like to see what we can do to help. Please send a DM with the member's full name, good contact phone number along with the best time range when you'll be available for a call. Thank you - Rueben
- Replying to @NekoCaseWe do apologize for your frustrations and would be glad to look into this with you. If you could send us a direct message with your full name and phone #, we can give you a call. Thanks. ~ Erin
- Replying to @DrByronHapnerHello Dr. Hapner, we understand that you are uncomfortable providing information via DM. You may also email the Social Care Team at [email protected] and include case number #1459720 in the subject line of your email, along with your concern.
- Replying to @Perri4healthHi. Sorry for any form of inconvenience. For help or assistance, please contact member services by dialing the phone number located at the back of your ID card. Or if you prefer, we can help you get connected. Can you DM us your phone number and the best time to call? -Francis
- Replying to @denehy1We'd like to see what we can do to help however we do need more information. Please DM us your full name and contact phone number along with the best day/time to call. Thank you -Tracy
- Replying to @CSS_SporklabHello, we are happy to hear this, please let us know if you have questions down the road. Take care -Maria
- Replying to @ZLevyMDHello Dr. Levy. For assistance, please DM us your phone number and a good time to reach you.
- Replying to @GayPatriotWe are very sorry to hear of this. Our Social Care Team would like to collect some additional information from you and if needed, get your case to the best place for help. Please DM us your name and a good phone number we can reach you. Thank you. - Tori
- Replying to @lynchem1Good morning Ellen. If you need any assistance, please send us a DM with your phone number. We are here to help. Thank you. ~BH
- Replying to @NekoCaseHi Neko - We are happy to research this further for you, however, we would need to speak with you in order to obtain some additional information. If you could send us a direct message with your phone #, we would be glad to call you. Thank you. ~ Erin
- Hello, Lib. If you are a member and need assistance we would be happy to assist. Thanks~Maggie
- Hello Helen. We'd liked to help get you in the right direction to look into your concern. Please DM with your phone number and best time frame to reach you.
- Replying to @jesssspressssHi there! Sorry for your frustration! If you'd like our Social Care team to look into this with you, please let us know by sending us a DM with your full name, phone number, and best day and time to reach you. -Marlin