Clothing company Lululemon has paid a $702,900 penalty after sending more than 370,000 marketing emails without any unsubscribe option.
Read more: acma.gov.au/articles/2026-…
ACMA
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ACMA
@acmadotgov
We regulate communications and media to maximise the economic and social benefits for Australia. Retweets and links are not endorsements
Joined March 2010
- The ACMA has issued a remedial direction to Best Telecom after it failed to refund a customer in accordance with a binding decision made by the Telecommunications Industry Ombudsman (TIO). Read more: acma.gov.au/articles/2026-…
- Tabcorp has paid a $158,400 penalty for taking online in-play sports bets, which is illegal in Australia. Read more: acma.gov.au/articles/2026-…
- The ACMA has registered updated rules for commercial radio broadcasters under the Commercial Radio Code of Practice 2026, introducing new obligations around AI disclosure and content protections for children. Read more: acma.gov.au/articles/2026-…
- As part of the ACMA’s crackdown on mobile number fraud, Lycamobile has been penalised $376,200 for breaching rules designed to protect Australians from scammers. Read more: acma.gov.au/articles/2026-…
- The ACMA has found six wagering providers in breach of gambling self‑exclusion rules for failing to adequately identify and protect people who had self‑excluded. Read more: acma.gov.au/articles/2026-…
- Following three years of public consultation and stakeholder engagement, the ACMA has released its approach to managing the expiring spectrum licences that underpin Australia’s mobile and wireless broadband services. Read more: acma.gov.au/articles/2025-…
- Australians shopping online for communications equipment will now benefit from stronger protections thanks to a new Equipment Safety Pledge launched by the ACMA. Read more: acma.gov.au/equipment-safe…
- Southern Phone has paid a $2,500,560 penalty for breaching anti-scam laws following an ACMA crackdown on mobile number fraud. acma.gov.au/articles/2025-…
- The ACMA is calling on organisations that use branded identifiers in their SMS messages to act immediately and register their sender IDs with their telco provider. You must take action before the SMS Sender ID Register launches on 1 July 2026. acma.gov.au/articles/2025-…
- Optus has paid a penalty of $826,320 for failing to comply with telco anti-scam rules, leading to some consumers experiencing financial losses and identity theft. acma.gov.au/articles/2025-…
- New survey results reveal that 77% of individuals who registered for self-exclusion from online and phone wagering services experienced an improved overall quality of life. Find out more: acma.gov.au/articles/2025-…
- Want to hear directly from the ACMA about telco consumer protections and issues? Our monthly newsletter, Consumer connect, delivers the latest updates, alerts and insights straight to your inbox. 🔗 Subscribe here: acma.gov.au/consumer-conne…
