Please remember that Access Bank will NEVER ask you to send your PIN, OTP, internet banking codes, full card number, or any personal banking details. Please do not share these details with anyone.^Mazi
We are sorry!
We sincerely apologize for the recent delays in our response time. We are doing everything possible to reach out as soon as we can.
Please bear with us.
#TeamAccess
Hi @JudithIbekwe1, you can retrieve your account statement from the mobile app. Please log into the mobile app, select menu, select account and select generate statement/
You will be prompted to input the duration of the account statement, your email and after that, select generate. Your account statement will be forwarded to the email address provided.^Orfi.
Please remember that Access Bank will NEVER ask you to send your PIN, OTP, internet banking codes, full card number, or any personal banking details. Please do not share these details with anyone.^Mazi
Hi @khal_Fayrow, we can assure you that your money is safe with us. Kindly ignore the post and ensure you do not disclose your personal banking details like debit card PAN (the 16 digits on the front panel), CVV, OTP, debit card, and Mobile banking PIN.โ๐ป^Iphee.
Hello @Opecudi, This SMS is usually sent to customers that made an upgrade or modified any information(not necessarily a phone number and email address) on the account and this type of change can never be done without your consent.
Hello @ibehlilian2, both fees are non refundable as the electronic money transfer levy is a fee of N50 that is deducted on every inflow of N10,000 or more into your account.
Hi @TaiwoAjibise, thank you for reaching out to us. The ELECTRONIC MONEY TRANSFER LEVY(formerly known as stamp duty) is a CBN directive. Hence, a N50 charge is applied to every electronic fund transfer or deposit of N10,000 and above made into your account by a third party. (1/2)