user avatar
Access Bank Help
@accessbank_help
Welcome to @myaccessbank Official Help Twitter Handle. How may we be of service? Please don't publicly tweet your account details.
Nigeria
Joined October 2013
Posts
  • user avatar
    Replying to @accessbank_help
    Please remember that Access Bank will NEVER ask you to send your PIN, OTP, internet banking codes, full card number, or any personal banking details. Please do not share these details with anyone.^Mazi
  • user avatar
    Replying to @accessbank_help
    Also delete your account number here for security reasons. ^Mazi
  • user avatar
    We are sorry! We sincerely apologize for the recent delays in our response time. We are doing everything possible to reach out as soon as we can. Please bear with us. #TeamAccess
  • user avatar
    Replying to @the_tobifemi
    Hello @toby_design7, I share your concerns. please disregard this message. Kindly send a DM if your account has been compromised for assistance/
  • user avatar
    Replying to @JudithIbekwe1
    Hi @JudithIbekwe1, you can retrieve your account statement from the mobile app. Please log into the mobile app, select menu, select account and select generate statement/
  • user avatar
    Replying to @accessbank_help
    You will be prompted to input the duration of the account statement, your email and after that, select generate. Your account statement will be forwarded to the email address provided.^Orfi.
  • user avatar
    Replying to @accessbank_help
    Please remember that Access Bank will NEVER ask you to send your PIN, OTP, internet banking codes, full card number, or any personal banking details. Please do not share these details with anyone.^Mazi
  • user avatar
    Replying to @khal_Fayrow
    Hi @khal_Fayrow, we can assure you that your money is safe with us. Kindly ignore the post and ensure you do not disclose your personal banking details like debit card PAN (the 16 digits on the front panel), CVV, OTP, debit card, and Mobile banking PIN.โœ๐Ÿป^Iphee.
  • user avatar
    Replying to @Ola_Ope
    Hello @Ola_Ope, In case of a stolen or lost phone, please Dial *426*911#.
  • user avatar
    Replying to @solomonopecudi
    Hello @Opecudi, This SMS is usually sent to customers that made an upgrade or modified any information(not necessarily a phone number and email address) on the account and this type of change can never be done without your consent.
  • user avatar
    Replying to @accessbank_help
    This fee is remitted to the CBN. While the SMS alert fee is in relation to the volume of transactions made on your account. ^Mazi
  • user avatar
    Replying to @ibehlilian2
    Hello @ibehlilian2, both fees are non refundable as the electronic money transfer levy is a fee of N50 that is deducted on every inflow of N10,000 or more into your account.
  • user avatar
    Since itโ€™s now a queue thing! @accessbank_help did well providin shades for their Clients amidst Coronavirus Pandemonium ! ๐Ÿ‘
  • user avatar
    Replying to @TaiwoAjibise
    Hi @TaiwoAjibise, thank you for reaching out to us. The ELECTRONIC MONEY TRANSFER LEVY(formerly known as stamp duty) is a CBN directive. Hence, a N50 charge is applied to every electronic fund transfer or deposit of N10,000 and above made into your account by a third party. (1/2)