user avatar
Zoho Cares
@ZohoCares
We're the support team at Zoho. If you have questions or feedback about our apps, we're always listening and happy to help!
Joined October 2011
Posts
  • user avatar
    Replying to @minoorgat and @OSforBiz
    Hey Mohamed! We've realised abuse of this feature recently. Apart from blocking the account, we are removing this feature in the trial period and building significant checks to counter these signups. ^Pratap
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    Hi all! We're currently experiencing a downtime across most of our US services. We're sorry for the trouble caused. Our developers are actively working on this with the highest priority. We’ll keep you posted on any updates. Thanks for your patience. -RC
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    Replying to @rahulroushan
    Absolutely, Rahul! We will be delighted to. Please DM us your requirements and contact details. We will pass it to your Account Manager for further help. ^PP
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    Replying to @ajmerapriyansh2 @AshwiniVaishnaw and @narendramodi
    Hi @ajmerapriyansh2! All our apps are on our own cloud. We host your data in best-in-class datacenters across the globe. -PP
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    Replying to @jolad_rotti @arawn1 and 4 others
    Hello, We would like to clarify that the email is not an official address of a Zoho employee but a personal user account. Zoho does not endorse or support hatred of such sort. Meanwhile, We see the account has been closed from our platform already. Hope this clarifies. ^AK
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    Replying to @karthikRanga92
    I'm happy to hear you’ve had a smooth experience with Zoho so far! Please DM me the details regarding your domain, and I’ll help you with the verification process. -RC
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    Replying to @abhaybhargav and @svembu
    Hello Abhay! I’m Reetu from Zoho’s Social Media Support team. I read your post and I’m really sorry to hear about your experience. I’ve just sent you an email, and if you’re open to it, I’d like to personally work with you and our product teams to address the gaps you’ve faced.
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    Replying to @JimBrowning11 @TeamViewer and 3 others
    Jim, post your video we took definitive action and removed this feature in the Free and Trial accounts last July. Besides, we now seek approval from the end user to enable Blank Screen. We stand with you in your commitment to stop scammers and condemn abuse of our services. ^PP
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    Replying to @ZohoCares
    Thank you all for being patient. We have fixed the issue and monitoring the mail queue. The backlog of mails will be cleared in some time.
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    Replying to @ZohoCares
    We apologize that the fix is getting delayed due to some constraints. We will get this rectified soon. Appreciate your patience till then.
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    Replying to @DipendraDipzo @dpradhanbjp and 3 others
    Hi Dipendra! Arattai, in Tamil, means "casual talk" or "chit-chat". True to its name, it can be used to "arattai" with your friends and family. arattai.in/aboutus.html -PP
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    Replying to @ZohoCares
    We are making headway but the progress is slower than expected. Thank you for staying with us in the meantime. ^SP
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    Replying to @GarvSeSecular @arawn1 and 4 others
    Our official domain used is zohocorp.com. Please understand that we provide email services alongwith the 40+ other services for businesses. While most people choose to add their own domain, we also do have customers who use the individual-type domain like above. ^PP
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    We are facing intermittent issues with our services. We are looking into this and will be updated here once fixed. Sorry for the inconveniences caused. @Zoho