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Yorkshire Water Help
@YWHelp
Got a billing, water or wastewater query? We’re here to help! Chat with our operations team daily from 8am-8pm & our billing team Mon-Fri 8am-6pm & Sat 9am-5pm.
Yorkshire
Joined October 2012
Posts
  • Pinned
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    We really value leaks being reported to us so we can get a team out to fix it and the best way to do this is through our website. If you’ve come across a leak, please let us know here: ow.ly/2j2E50Qr9ti
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    #York #YO ⚠️ A power outage in York this evening has caused no water due to an issue with a pumping station. We are en route to look into this and aim to have water restored ASAP. Apologies for any inconvenience caused. ~ Libby
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    💧 #York #YO 💧 I am delighted to report all supplies should be restored. Customers may experience discoloured water following the Issue, If you do experience this please visit yorkshirewater.com/your-water/my-… for advice. Thanks Gemma
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    #York #YO #Update ⚠️ Just to update everyone in this area. We are still onsite working hard to restore supplies. An electrician is now close to site to assist with this and we hope to have the water on very soon. We will update again when we know more. Thanks ~ Libby
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    #DN1 #DN2 #DN3 #DN4 #DN5 #DN9 The pumps that failed are now working and water is slowly but surely returning! Thank you so much for your patience this evening, if you notice any discolouration to your water, please visit ow.ly/CxGW30kBNLV Thank you. ^TH
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    #DN2 #DN3 #DN4 #DN9 There has been a power cut which is causing one of the pumps at the water works to fail. We are investigating this now, hope to have resolved soon. Thank you for your patience. ^TH
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    ⚠ ️#DONCASTER – UPDATE Good news! Supplies have been restored! Thank you so much for bearing with us whilst our teams were sorting this. - Ben A
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    ⚠️#Doncaster We apologise to customers in Doncaster who may be experiencing low pressure or no water whilst we’re carrying out URGENT REPAIRS. Our teams are working as quickly as they can and we aim to get your supplies back to normal as soon as possible. - Leanne
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    We're suspending bills for customers who've been forced out of their homes by the #floods is.gd/bcQfTa
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    Sorry to report, our customers in #DN7 #DN8 #Dunsville may have no water due to a pump failure, our emergency technician is en route to get this resolved. Updates to follow. ^IM
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    We're happy to report that works have been completed in Burnley Road, Mytholmroyd and the road will be reopening at lunchtime today, earlier than expected. Find out more > yorkshirewater.com/burnleyroad
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    ⚠️ #Askern #DN5 #DN6 ⚠️ REPAIR COMPLETE! We have FINALLY repaired the water main & restored water supplies to the area. We are very sorry for the inconvenience and upset this has caused, we appreciate that this incident has taken far longer to resolve than we anticipated (1/2)
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    #DN4 #Aintree Ave - We are aware of no waters and low pressure in your area. Further updates to follow. Apologies for the inconvenience. MH
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    ⚠️#HG1 #Bilton #ChurchAvenue⚠️ We are aware of an issue in the area causing no water. Our technicians will be attending shorty to investigate the cause of this. We will update as soon as we can. Thanks ~ Libby