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USPS Help
USPS Business
@USPSHelp
Welcome to the U.S. Postal Service official Social Customer Response site. Hours of Operation: M-F: 8am-10pm ET. Sat: 9:30am-6:00pm ET. Closed Sunday.
Washington, DC
usps.com
Joined November 2014
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  • Pinned
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    USPS Help
    USPS Business
    @USPSHelp
    Oct 14, 2025
    Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us
    51K
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    USPS Help
    USPS Business
    @USPSHelp
    Apr 24, 2020
    •Thank you for being an amazing customer! We are so grateful for our employees and the customers who are supporting us during this time. We really appreciate it. Please stay safe. ^JN
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    USPS Help
    USPS Business
    @USPSHelp
    Jan 5, 2019
    Replying to @HijoDeTaylor
    Hello Taylor Swift's Depressed Son! Unfortunately, they cannot. Do you have an additional question? ^BRS
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    USPS Help
    USPS Business
    @USPSHelp
    Apr 14, 2020
    Replying to @blueshamrock84
    •Thank you for using USPSHelp and thank you for your kind words! We are so grateful for our employees and the customers who are supporting us during this time! We really appreciate it. Please stay safe. ^JN
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    USPS Help
    USPS Business
    @USPSHelp
    Dec 9, 2020
  • user avatar
    USPS Help
    USPS Business
    @USPSHelp
    Dec 22, 2018
    USPS will not be interrupted during the gov't shutdown. All Post Offices will remain open for business. Because we are an independent entity that is funded through the sale of our products & services, and not by tax dollars, our services will not be impacted by a gov't shutdown.
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    USPS Help
    USPS Business
    @USPSHelp
    Aug 3, 2020
    Some things never change 😍
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    USPS Help
    USPS Business
    @USPSHelp
    Oct 17, 2016
    “The Postal Service has completed an initial investigation of the mentioned tweets and does not be... goo.gl/PjZW7D
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    USPS Help
    USPS Business
    @USPSHelp
    Jan 7, 2022
    Replying to @LuckyMcGee
    Good evening Ms. McGee, Kindly follow and DM with your tracking information so my mother and I may look into this for you. ^GM
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    USPS Help
    USPS Business
    @USPSHelp
    Apr 14, 2020
    Replying to @EqualEntrance
    •Thank you for being amazing customers! We are so grateful for our employees and the customers who are supporting us during this time! We really appreciate it. Please stay safe. ^JN
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    USPS Help
    USPS Business
    @USPSHelp
    Mar 31, 2020
    As an essential government service, we are committed to providing critical support to people across the country, while keeping employees and customers safe. Stay up-to-date on how we’re addressing COVID-19.
    00:00
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    USPS Help
    USPS Business
    @USPSHelp
    Dec 25, 2020
    🎄 ᐧ 🎅 ᐧ 🤶 ᐧ 🎁 ᐧ 🛷 ᐧ🦌 🛷 𝓜𝓮𝓻𝓻𝔂 🌟 🤗 𝓒𝓱𝓻𝓲𝓼𝓽𝓶𝓪𝓼 ❄️ 🔥 𝓯𝓻𝓸𝓶 𝓤𝓢𝓟𝓢 ✨ 🧦 ᐧ 🍪 ᐧ 🥛 ᐧ 🌙 ᐧ 🍖 ᐧ ⛄
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    USPS Help
    USPS Business
    @USPSHelp
    Jan 22, 2021
    3 words. 9 letters. Say it and we're yours. ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ I love mail ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️
  • user avatar
    USPS Help
    USPS Business
    @USPSHelp
    Jan 1, 2021
    . 💌💌💌 💌 💌💌 💌💌 💌💌 💌💌 💌💌 💌 💌💌💌💌 💌💌 💌💌💌 💌💌💌💌 💌💌 💌💌 💌💌 💌💌 💌💌 💌💌💌💌 (we’re excited)