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Twitch Support
@TwitchSupport
For live chat and email support: link.twitch.tv/SocialSubmitTi… | For Suspension appeals: link.twitch.tv/SocialAppealsP…
San Francisco, CA
help.twitch.tv
Joined December 2011
51
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1.1M
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  • Pinned
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    Twitch Support
    @TwitchSupport
    13h
    Riot saw your replies and they agree there needs to be some @TFT love, too 💜 More gift subs, and still no sign-up needed! Stream Teamfight Tactics August 11-18. More info in our blog: 🔗 link.twitch.tv/RiotBonusGifte…
    user avatar
    Twitch Support
    @TwitchSupport
    Jun 9
    Riot Games is dropping BONUS gift subs on Affiliate and Partner channels streaming 2XKO, Valorant, and League of Legends this summer, starting June 10th! More subs, more growth, more hype - no sign-up needed 💜 Check out our blog for details and T&Cs: link.twitch.tv/RiotBonusGifte…
    548K
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    Twitch Support
    @TwitchSupport
    Apr 28, 2020
    📢 We’ve heard concerns about creators continuously streaming VODs while tagging the channel as "Live" to farm Valorant Drops. This harms the integrity of our Drops Program so we’ve updated our Community Guidelines to clarify that cheating any Twitch rewards system is prohibited.
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    Twitch Support
    @TwitchSupport
    Apr 14, 2021
    🛡️ We have been monitoring the rise of fake engagement on Twitch and have identified 7.5MM+ accounts that break our TOS by follow-botting and view-botting. We are taking action on these accounts and appreciate all of the reports about this issue.
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    Twitch Support
    @TwitchSupport
    Jan 7, 2021
    🔎 We are investigating an issue causing various features on Twitch not to load. Stay tuned!
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    Twitch Support
    @TwitchSupport
    Jun 8, 2020
    📢 This week, we've had a sudden influx of DMCA takedown requests for clips with background music from 2017-19. If you’re unsure about rights to audio in past streams, we advise removing those clips. We know many of you have large archives, and we're working to make this easier.
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    Twitch Support
    @TwitchSupport
    Jan 3, 2023
    🔎 We are investigating an issue preventing multiple areas of Twitch from loading.
    3M
  • user avatar
    Twitch Support
    @TwitchSupport
    May 22, 2019
    📢 Mods, we're rolling out a new tool just for you: Pause Chat! As you know, it can be hard to click on a username when chat is moving fast. Now you can freeze your view to take action with ease.
    GIF
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    Twitch Support
    @TwitchSupport
    Oct 10, 2019
    📢 First! We know how special those who support you are. Now the founding Subscribers of your channel can rep that status with their new Founder’s Badge! The first 10 Subs for Affiliates and 25 Subs for Partners will receive this new badge. 📚: help.twitch.tv/s/article/foun…
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    Twitch Support
    @TwitchSupport
    Dec 19, 2019
    💜 Channel mods are some of the most important members of any community - they help keep the stress off streamers, and chat clean. This holiday season, we would love to see you shout out a channel mod who helps keep your Twitch community safe. Drop their Twitch name 👇
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    Twitch Support
    @TwitchSupport
    Jan 2, 2021
    🔎 We are working to resolve the issues causing the site not loading correctly. Thank you for your patience.
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    Twitch Support
    @TwitchSupport
    Mar 31, 2021
    🔮 Moderators can now participate in Channel Points Predictions! Participating moderators will not be able to manage or resolve Predictions they have voted in. Learn more about Predictions here: 📚 help.twitch.tv/s/article/chan…
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    Twitch Support
    @TwitchSupport
    Jun 5, 2024
    🛡️ Starting today, you and your mods can use the new Chat Warnings feature to send anonymous warnings to chatters who are acting out of line. They’ll need to acknowledge the warning before they can chat again 💜 🔗 link.twitch.tv/ChatWarnings
    1.6M
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    Twitch Support
    @TwitchSupport
    Dec 11, 2020
    Earlier today we were made aware of a site embedding creator streams in a way that violates our guidelines, which we have since blocked. The safety of our community is our top priority, and we are deeply disappointed in this abuse of our content and creators.
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    Twitch Support
    @TwitchSupport
    Apr 27, 2020
    🔎 We are investigating an issue that is causing the site not to load properly. We will update you when we know more.