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Who are we behind #Truecaller Help? Get to know the team answering your questions every day! 👩🏽💻 #BehindtheCode
Truecaller Help
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Truecaller Help
@TruecallerHelp
Need support with Truecaller? We're listening & responding Mon-Fri, 9am-10pm IST! Follow @truecaller to get the latest Truecaller news
- Replying to @Chinnodu47 @Truecaller and @1sInto2sIt doesn't delay the call in the slightest. The meme is actually about our new feature, called Call Alerts, which happens before the call even rings (your internet is faster than your network). You can read about it here: tclr.se/35wyRuD
- Replying to @iSatishDhillon @anup_jeppu and 2 othersHey guys! We’re not delaying your calls. The internet works faster than your cell network, and knowing that, we created a feature for the app to work that way 🙂 Therefore, our app can detect the call first. This can be shut off in the settings. Technical magic! /LL
- For those concerned about Truecaller flagged as malware, rest assured we’ve spoken with the anti-virus software and they have confirmed it was falsely detected and issued a fix in their app. Truecaller is and has always been 100% virus free 💙 Read more: tclr.se/3BLVtKA
- Replying to @tephenianHai! Mungkin ada persepsi umum bahwa Anda tiba-tiba menerima lebih banyak panggilan spam dengan Truecaller terpasang di ponsel Anda, dalam praktiknya, ini karena Truecaller akan mengidentifikasi lebih banyak panggilan untuk Anda yang mungkin sebelumnya tidak diketahui. 1/2
- Replying to @Memeghnad and @ShivAroorHey Meghnad, Truecaller is a Swedish company and we proudly make our app in India and Sweden. You can see our investors here: tclr.se/2O70ZxJ We're saddened and unsure why we're on this list of 89 apps, but we're looking into this. /LL
- Replying to @TruecallerHelpUntuk melihat lebih mendalam apa yang kami anggap sebagai spam > Apa itu spam? Tautan: support.truecaller.com/support/soluti… 2/2 /MS
- Replying to @atlas47Hi there! Truecaller is a permission-based app, which means you are in control of what the app accesses. We also do not upload contacts for public search (we follow Google Play & Apple App Guidelines). You can look more into our Privacy Overview here: tclr.se/2H1Ntbh It's
- Truecaller does not currently have a customer support number. We use official Truecaller email addresses and social media from verified accounts, including this current account, to get in touch with our users. Any other accounts claiming to have a phone number is a scam.
- Replying to @hello_world_indHey! Here are the steps to follow: Deactivate your account in the app:- Android: Open the app> menu (top left corner)> Settings> Privacy center> Deactivate account. iPhone: Open the app> profile avatar (top left)> Privacy center> Deactivate account. 1/2 /MS
- Replying to @TruecallerHelpAfter deactivating, visit truecaller.com/unlisting/ and fill in your phone number with the country code. You can opt out of Truecaller's database at any time. Note that you cannot keep your number unsearchable and use the app at the same time. 2/2 /MS
- Truecaller is now working smoothly. Thanks again for your patience!
- Oh no! Do you have the Spam Identification turned on fully in your phone settings? /LL
- Replying to @TruecallerHelpAlso, please update the app to the latest version and let us know if the issue persists. /RH
