user avatar
Transak Support
Transak
@Transak_Support
Official @Transak Support. Limited support via Twitter. Full support on support.transak.com. Please adhere from posting private info publicly.
Global
support.transak.com
Joined March 2022
7
Following
795
Followers
Posts
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    May 1, 2022
    We're happy share the technical issue impacting the purchase of $KDA has since been resolved. @kadena_io's $KDA is once again available to purchase via @transak_. Try now 👉 global.transak.com/?defaultCrypto… We apologize for any inconvenience this may have caused.
    user avatar
    Transak
    @Transak
    Apr 29, 2022
    Building the future on Kadena just got easier! 🙌 $KDA now available on @Transak_ We are pleased to announce our new partnership🤝with @kadena_io Buy $KDA with 🍎Apple Pay, Debit/Credit card or via a simple SEPA/Bank transfer! #Transak #buycrypto #KDA 👉hubs.la/Q018ZfFF0
    GIF
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jul 25, 2024
    We are pleased to inform you that the maintenance on Transak systems has been 🟢 successfully completed, and most of our services are now operational. We sincerely apologise for the extended downtime from 4:30am to 10:30pm UTC and any inconvenience this may have caused.
    7.6K
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    May 12, 2022
    Dear Users, given the ongoing network congestion on the Terra blockchain, we have now disabled any purchases for LUNA or UST. For any users who have already placed their orders for either LUNA or UST will receive the assets as soon as the network congestion gets cleared.
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Sep 15, 2022
    We are making some changes to ensure you are safe during the Merge! Please take note🖊️
    Take Note: The Upcoming Ethereum Merge (14-Sep-2022 | 1530 UTC Update) | Transak
    From transak.com
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Dec 21, 2022
    Replying to @KevinRiche99 @beniaminmincu and @Transak
    Hello Kevin. We understand that your order was delayed. Please stay rest assured that your cryptos have been delivered and hash details are shared through ticket - 168773.
    299
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jun 21, 2022
    We're happy share the technical issue impacting access to our services has since been resolved. We apologize for any inconvenience this may have caused.
    user avatar
    Transak Support
    Transak
    @Transak_Support
    Jun 21, 2022
    Please note, our services are currently down, due to the ongoing network issue caused by @Cloudflare outage. We will update as soon as services are up.
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jun 21, 2022
    Please note, our services are currently down, due to the ongoing network issue caused by @Cloudflare outage. We will update as soon as services are up.
    user avatar
    Cloudflare
    @Cloudflare
    Jun 21, 2022
    The Cloudflare team is aware of the current service issues and is working to resolve as quickly as possible. Updates can be followed here. cloudflarestatus.com/incidents/xvs5…
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Nov 7, 2022
    👋 Hey Everyone, our Staging APIs and integration docs are upgrading! 🥳 Please note: Due to this planned upgradation, our systems for docs and staging APIs will not be available on 8th Nov 2022, from 11am to 12pm IST. We apologize for the inconvenience caused.
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Sep 15, 2022
    Replying to @Transak_Support
    Welcome to the post-merge world!🙌 All Transak services have now been reinstated!
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jun 6, 2022
    Dear Users, we are experiencing delays with Elrond eGold (EGLD) due to technical issues by our supporting vendors. Please expect a delay in our response given the high volume of enquires. We will keep you updated here with any further developments. Thanks for your understanding.
    user avatar
    Beniamin Mincu |🇺🇸/acc
    Multiversᕽ
    @beniaminmincu
    Jun 6, 2022
    1/ Nothing is built without hardship and difficulty. This we have always recognized & embraced at Elrond. As problems emerge, we do what we always did. Put all energy on grasping the problem, finding the most effective solution, & pushing forward as fast as we can.
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    May 28, 2023
    Replying to @jcc_eth and @Transak
    Thank you for staying connected with Transak. Please be informed that we have shared an elaborated response through ticket Id 197813 as your order is processed succesfully kindly check at your earliest convenience. Thank you.
    22
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Dec 14, 2023
    🚨@Transak ends support for BUSD 🚨 As of Dec 14, 2023, 0530 AM UTC, we have discontinued support for BUSD on Ethereum & BSC networks for all On-ramp & Off-ramp products. 🛑 Please update your systems & reach out to us for any queries at [email protected]. Full
    7.4K
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jan 31, 2024
    Replying to @RicardoKarma1 and @Transak
    Hi Ricardo, We have responded to your query over DM. Please let us know if you have any other queries.
    71
  • user avatar
    Transak Support
    Transak
    @Transak_Support
    Jul 25, 2024
    Replying to @burghlife48
    We are pleased to inform you that the maintenance on Transak systems has been successfully completed and most of our services are now operational. We sincerely apologize for the extended downtime from 4:30 to 10:30 UTC and any inconvenience this may have caused
    143