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Throne Support
Throne
@ThroneSupport
Throne Support. Got questions about Throne's Service? We're happy to help! For order specific questions, please use the "help" button of your Orders page.
throne.com
Joined May 2022
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5,901
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    Throne Support
    Throne
    @ThroneSupport
    May 30, 2024
    We want to thank you all for your patience as we work through your tickets. If your ticket has not been assigned to an agent, we ask that you continue to wait and we will get to you as soon as we can. We try to answer tickets in the order they were received.
    34K
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    Throne Support
    Throne
    @ThroneSupport
    Jun 24, 2022
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    Throne Support
    Throne
    @ThroneSupport
    Mar 29, 2023
    Great news! We lowered the limit for withdrawals from your Throne Balance to $0! Try it: throne.com/home We hope you like the update. 🫶
    12K
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    Throne Support
    Throne
    @ThroneSupport
    May 27, 2022
    We are currently experiencing longer than normal processing times for gifts. We appreciate your patience as we resolve this issue.
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    Throne Support
    Throne
    @ThroneSupport
    May 24, 2022
    Support Update: Due to factors out of our control, we are a little behind on Amazon orders. Our ordering team is working extra hard to work through the backlog and process these orders manually. We appreciate your patience!
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    Throne Support
    Throne
    @ThroneSupport
    Jul 26, 2023
    Hey everyone, for an email sent today with the subject line "How about a Surprise Gift?" a subset of recipients were greeted with an incorrect username. We apologize for this and already fixed the problem.
    11K
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    Throne Support
    Throne
    @ThroneSupport
    Nov 15, 2023
    We apologize if you are having issues logging into Throne right now. There is a Google Cloud outage currently. This should be resolved soon! Thank you for your patience! 💜
    11K
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    Throne Support
    Throne
    @ThroneSupport
    Sep 13, 2022
    Hello, Creators! We are aware of the issue of the website flashing! Please make sure you take precautions to keep yourselves safe, especially if you're photosensitive. We are working diligently to get this fixed ASAP!
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    Throne Support
    Throne
    @ThroneSupport
    Apr 18, 2023
    Due to popular demand, we're reintroducing our waitlist. All currently signed up creators are off the waitlist of course - but newly signed up creators join the waitlist. You can let other creators skip the waitlist by sharing your invite code with them: throne.com/invite
    22K
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    Throne Support
    Throne
    @ThroneSupport
    Jan 22, 2025
    Hey! So sorry to hear that! We just sent you a DM so we can assist you and get this resolved as quickly as possible.
    4.5K
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    Throne Support
    Throne
    @ThroneSupport
    Jun 7, 2022
    There is some confusion about whether or not you can still list NSFW products on your wishlist -- YES! And we still partner with a number of companies who provide such items. These are still allowed. However, our payment processor does have strict policies for payouts. 1/
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    Throne Support
    Throne
    @ThroneSupport
    Sep 22, 2025
    Replying to @nihmune
    Hi! It looks like your DMs are closed. Please reach out to us!
    1.4K
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    Throne Support
    Throne
    @ThroneSupport
    Sep 21, 2022
    Great idea! We will try to incorporate this as soon as possible, thanks for the suggestion!
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    Throne Support
    Throne
    @ThroneSupport
    May 30, 2022
    Just a reminder that some of our staff is off today for the US holiday