Replying to @anitasethi
Hello Anita. Just to let you know that the individual has now been arrested and the police are dealing with him.
I am so sorry this happened and I hope you're OK. Please let us know if we can do anything else to assist ^LH
TPE Customer Assist
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TPE Customer Assist
@TPEassist
๐ Official TPE Customer Service account, available 24/7 |
๐ฑ We're also on WhatsApp - 07812 223 336 |
๐ It may take longer to respond between 23:00 - 06:00
- Replying to @Gaz_CocksProbably something to do with it being the 21st century now. As long as they have a ticket, everyone is welcome on our trains ^ZS
- A demonstration by @FelixhuddsCat which shows one of the social distancing measures we have introduced at #Huddersfield station. #StayAlert
- Replying to @Doug_PaulleyHi there, I am incredibly sorry to hear this as this should not be the case! I would suggest filing a formal complaint here to be looked into: railhelp.co.uk/tpexpress/makeโฆ . Would you like any further assistance at the moment? ^Charlotte
- Good morning, ^AB signing on to help you on your Saturday travels Our first Nova 2 has entered service today between #Manchester and #Edinburgh and will be on the following: 08:10 Manchester - Edinburgh 12:11 Edinburgh - Manchester 16:10 Manchester - Edinburgh
- Please can I reiterate that this Twitter feed is monitored by PEOPLE who are doing what we can to advise during disruption. We're here to help. Please read our social media policy here - tpexpress.co.uk/help/contact-uโฆ
- TransPennine Express services will transfer to new ownership on 28 May 2023. All tickets remain valid and can be purchased in the usual way.
- Happy Friday! ๐ We're pleased that we're working with @RealtimeTrains which means our unit numbers are now available through their website. Search for your train as normal and click 'Go to detailed version' to find details of the service. ๐
- After sending about 32,500 messages across all our channels, my time here draws to a close - It's been a fantastic run My colleagues LH, MO, SO and now JL are here to help you travel with us Good night everyone, and thank you. This is my last sign-out โฅ๏ธ๐ ^AB Here's a meme.
- Nova 1 is coming! Here's the latest image of our first Nova 1 train in @TPExpressTrains livery. It has recently completed more than 15,000 miles of fault free running... #TakingTheNorthFurther
- โ ๏ธ Huddersfield station reopens on Monday 29 September. ๐ When it reopens, it will look and operate differently than it did before, with fewer platforms available and changes to services. ๐ Customers are advised to take extra care around the station and leave extra time
- Today we've had the pleasure of accepting the very first Nova 3 into TransPennine Express! This trainset will now enter a period of staff training before they are introduced throughout this year #TakingtheNorthFurther #TPENova ๐
- I would like to stress that we're here to try and help Trains can be overcrowded or cancelled and I get the frustration completely - If I was in the same situation, I would feel exactly the same way But please, we're here to try and support you on your journey. ^AB
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