Hi Robert, thanks for your suggestion, we have forwarded it to our Ideation Team. They will review if this is something that we could add in future. ^OL
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- We're aware of network connectivity issues affecting all players and are working as quickly as possible to resume normal service. We apologise for the inconvenience.
- We are aware of ongoing technical issues and are urgently investigating. Tournaments are currently paused while we work to diagnose the issue. We'll provide a further update as soon as possible.
- Recent site outages on PokerStars were due to DDoS attacks, but we can confirm that all accounts are safe and personal information is secure. The WCOOP Main Event and Sunday Million will now run on the weekend of November 5. 1/2
- We are aware that players are having issues connecting to PokerStars, we will update with more information as soon as it's available.
- Important update: we are suspending all our services in Russia.
- A message from our managing director regarding tournament refunds and additional compensation for players affected by this weekend's server issues. Thank you.
00:00 - Update: We are sorry for the delay and we will be restarting all tournaments at 20:15 UK/21:15 CET. SAG and SNG’s will be rolled forward.
- We are aware of various issues currently affecting some players and are working to fix these as soon as possible. We thank you for your patience. Please rest assured your balance is safe and secure.
- PokerStars is now back online. On demand tournaments, cash games, Spin & Go’s and Sit and Go’s are now running. 1/2
- Starting at 5:00 AM EDT | 9:00 UTC, there is planned scheduled maintenance today (July 30th) and it's going to last longer than normal. The downtime could last up to 21 hours during which time all games on PokerStars will be unavailable. (1/2)
00:00 - Due to technical issues, WCOOP 12 will be cancelled and rescheduled for 17:30 CET tomorrow. We will update you with information about today's remaining WCOOP events, including Day 2s and Day 3s shortly.
- We apologise for current delays; we're doing our utmost to respond to all your messages. Remember: for password reset, account validation, document verification processes, latest promotions and Stars Rewards you can find answers here 👉pokerstars.com/help Thank you.
- We are aware of a current issue where players are unable to open their chests. We’re working on fixing this issue and hope to restore normal service as soon as possible.