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Starbucks Care
Starbucks
@StarbucksCare
For support with any @Starbucks questions, comments or concerns, please reach out through the official Facebook or Instagram accounts. We’re just a sip away!
US & Canada
Joined December 2014
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    To get in touch with our customer service team, we encourage you to reach out through the official Starbucks Facebook or Instagram accounts, or visit our Contact Us page (sbux.co/3uW8Bbs)!
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    Thank you for bringing this to our attention. This certainly doesn’t uphold our mission and values, and the sign been taken down by the store.
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    Replying to @TSTheErasTour and @Starbucks
    Sorry to be an Anti-Hero, but this isn’t a real offer. 🌃 Our customers can confirm any promotions by checking the Starbucks app, reaching out to our customer care line, or asking a barista in-store.
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    Replying to @blessedswifty @Starbucks and @taylorswift13
    Thank you for bringing this to our attention! The content of this sign was not approved and has since been erased.
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    We are aware that some people are experiencing issues with the Starbucks App and the Starbucks website this morning. We are working diligently on a fix and hope to have you up and running shortly. Thank you so much for your patience while we get this sorted out.
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    Looks like there's an imposter among us. We'd like to look into your Stars. Can you please send us a DM with the email address associated with your account? Thank you.
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    She said “broadcast the boom, boom, boom, boom”, not “broadcast the fake offer” 😭. To confirm any Starbucks promotion, you can check your Starbucks app, reach out to our customer care line, or ask your Starbucks barista.
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    Replying to @checkin_gyu
    Your bias must be Woozi because you self-produced this offer (💎). To confirm any Starbucks promotion, you can check your Starbucks app, reach out to our customer care line, or ask your Starbucks barista.
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    Replying to @RoverTreks
    Hello. Chris (@MuellerDad69) is not an employee of Starbucks and his account has been suspended due to impersonation. Our baristas are offered the autonomy to choose how to greet each person, which can be anything from “the usual?” to “Merry Christmas.” No script is provided.
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    Replying to @PhotoPopGraphy
    Hi, Haley. I'm sorry for any confusion, but this is not a valid Starbucks offer. The post is completely false. We're investigating to see who created it. Thank you. -Nathan
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    Replying to @chnfused
    Looks like you went ALL IN when making this, but this is not a valid Starbucks offer. Our customers may confirm any Starbucks promotion, by checking the Starbucks app, reaching out to our customer care line, or asking a Starbucks barista.
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    Replying to @jonginstoes
    Kai likes freestyle dancing but it seems you like freestyling fake coupons 🤔. This is not a valid Starbucks offer. Our customers may confirm any Starbucks promotion, by checking the Starbucks app, reaching out to our customer care line, or asking a Starbucks barista.
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    Replying to @heybeee_
    Hello, I’m sorry for the confusion. This is a fake offer and not valid at Starbucks. You can confirm it by checking the Starbucks website, your Starbucks app, or by asking your barista. Thank you.
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    Hello. Our focus right now is providing support to our partner who demonstrated tremendous composure during a very difficult interaction. Thank you for reaching out.