We’re aware of some issues right now and are checking them out! We’ll keep you posted.
SpotifyCares
1.8M posts
SpotifyCares
@SpotifyCares
Official @Spotify support. DMs currently not monitored. For any help with your account or the app, reach out to our team at bit.ly/3Ccr2jT.
Joined February 2012
- We're currently experiencing a technical issue that's causing some delays to data like playcounts and charts. Our teams are on it, and in the meantime, keep on streaming! All your plays are being logged and will be updated once everything is back to normal.
- Replying to @SpotifyCaresEverything’s now back in tune! If you still need help, send us a tweet.
- Replying to @tayo_dipsHey there! Thanks for reporting. Not to worry, we’ve let the right folks know about this. If you need help with anything else, just let us know /KB
- Replying to @weishenvupdateHey, thanks for reporting! We've passed this on to our Content team. Let us know if we can help with anything else /YM
- Hey there! We didn't mean to cause any offense. We'll pass the feedback on to the right people. Not to worry, ads don't count as a view /JP
- Replying to @LuvBTSot7 and @BTS_BillboardHey. We hear you. Not to worry, we're looking into it and their catalog should be available again soon! /SP
- Replying to @alterhateWow! We don't know what to say. We've put this together with our answer in it: spoti.fi/2cccKP5 :) /T
- Something’s not quite right, and we’re looking into it. Thanks for your reports! Keep an eye on the latest updates here: bit.ly/3pOQId0
- We’re aware of some issues right now with the app and are checking them out!
- Replying to @SKZnoMajoThanks for the info. We'd suggest reporting this to the right team via the "contact us" link under "Broken or incorrect content" at bit.ly/3AkbSTX. Hopefully this gets fixed soon! If you need anything else in the meantime, don't hesitate to tell us.
- We appreciate the enthusiasm! You inspired us to test our creativity 😁 /SS
