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Sky Help Team
Sky
@SkyHelpTeam
This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. Please refer to pinned message below.
Sky UK
Joined November 2011
Posts
  • Pinned
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    This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. For support, please visit: Facebook: facebook.com/SkyHelpUK Sky Help: sky.com/help Thank you for your understanding.
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    CUSTOMER INFORMATION We are aware of an issue affecting our Broadband customers. We are currently investigating this and will provide updates once we have more information to share. Customers may not be able to get online or make/receive calls.
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    The original Sky EPG.
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    Let's divide the internet. 💓 Like to do a modern-day remake 🔁 Retweet to bring the OG box-set back to Sky
    Dream Team.
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    Pause Sky Sports Online You can now pause your Sky Sports subscription online: sky.com/pausesports The web page is busy so you may be placed in a short queue during busy periods. All other help can be found at sky.com/help
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    We’re sorry some customers had trouble accessing Sky Q last night. There was a technical issue causing some Sky Q boxes to go into a standby state. Our technical support teams have resolved this. <1/3>
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    Replying to @rosstyson
    Hi Ross, thanks for your suggestion. However, it is unlikely that Mike Dean will get a 'Premier League 100 Club programme made about him as he is a referee. ^DW
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    Sky Sports Customers We’re sorry you’re unable to pause your Sky Sports subscription online, however, we’re working hard to introduce this. Please check back online from Friday. We apologise if you're unable to get through to us due to reduced resource in our contact centre.
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    ℹ We are aware that some Sky Mobile customers are experiencing issues with making and receiving calls right now. We are investigating the issue and we are sorry for any inconvenience this may be causing.
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    Replying to @DannyAarons and @DannyAaronsFUT
    Hi Danny - it's not a glitch I'm afraid. You would need to contact the UK broadcasters for this to confirm but I believe next games start up on Saturday onwards. ^DF
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    We are pleased that we will continue to carry the Discovery and Eurosport channels on Sky. Find out more: Sky.com/DiscoveringMore
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    CUSTOMER INFORMATION We are aware of and are continuing to fix the current on going broadband issue. Support teams remain engaged and are working to restore service as quickly as possible and hope to have this fixed shortly. We're sorry for any inconvenience caused.
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    Hello Julian, as of this afternoon the owners of Fox News have decided they will no longer broadcast the channel in the UK and Ireland ^JD
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    We’re sorry some customers had trouble accessing Sky Q last night. There was a technical issue causing some Sky Q boxes to go into a standby state. Our technical support teams have resolved this. If you are still having trouble accessing your Sky Q services, please switch off the