SeatfrogHelp (@SeatfrogHelp) / X

SeatfrogHelp

4,037 posts

SeatfrogHelp

@SeatfrogHelp

The official @Seatfrog support team. For booking or payment queries, drop us an email via frg.gr/contact

Joined August 2017

SeatfrogHelp
@SeatfrogHelp
Feb 3, 2020
Replying to @RoisinSeoighe
Hey ann! Bíonn traenacha LNER, Avanti, GWR agus CrossCountry againn, tá roinnt bealaí nach féidir linn uasghrádú a fháil dóibh. Má tá tú ag baint úsáide as ceann de na hiompróirí traenach seo, íoslódáil an aip agus cuardaigh do thraein chun a fháil amach an féid...
SeatfrogHelp
@SeatfrogHelp
Dec 21, 2022
Replying to @DJKSaunders @Seatfrog and @LNER
Scully agrees! #Seatdog
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SeatfrogHelp
@SeatfrogHelp
Jul 10, 2020
Robert knows how to travel by rail. Be like Robert.
SeatfrogHelp
@SeatfrogHelp
Jan 22, 2024
Replying to @inglischris55
Hi Chris! When it comes to cancellations, it's down to the train operator if they'll allow your upgrade to be used on a replacement service as it's their call to make. If you were unable to use your upgrade, please email us at [email protected] and we'll be happy to help! ^EM 🐸
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SeatfrogHelp
@SeatfrogHelp
Oct 1, 2021
Replying to @markaizatt @Seatfrog and @GWRHelp
nothing better than a nice hot ☕️ on an autumnal morning! Thanks for upgrading with us Mark! ^SL
SeatfrogHelp
@SeatfrogHelp
May 19, 2021
Replying to @AndyEdwardsR14C @AvantiWestCoast and @Seatfrog
Digestives are good but imo nothing beats a Hobnob and a hot cuppa. 🍪 ☕️ Haha. Enjoy your tea and the rest of your trip! ^SL
SeatfrogHelp
@SeatfrogHelp
Oct 17, 2020
#SeatfrogUpdate Reminder that: improvement works this weekend mean that there are no services to or from Kings Cross. Due to the disruption our auctions on LNER are suspended but will be back from Monday 19th. ^SL
SeatfrogHelp
@SeatfrogHelp
Jan 20, 2023
Replying to @AndyJ147 @kellietext and 2 others
Hi Andy! Thanks for the recommendation, we appreciate it! We're glad you enjoy the app like many others! PS. Your original tickets don't have to be with LNER, we work with many carriers. Have a great day! ^CW
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SeatfrogHelp
@SeatfrogHelp
Jun 26, 2023
📣 Hello Seatfroggers! We’re receiving a high volume of messages right now. For strike/service updates, pls check the National Rail website. Non-urgent inquiries may have a longer response time. Our help centre is worth checking out too. Thank you for your patience & support! ❤️
GIF
8K
SeatfrogHelp
@SeatfrogHelp
Dec 15, 2021
For a relaxing treat in the new year, #Wales might just have the answer, at The Little Retreat. A #luxurious #glamping spot to help restore body mind and soul. Visit Wales with @GWRHelp and #upgrade to First Class with #Seatfrog. Info tinyurl.com/2p9b8w8k 📸 @thelittletonic
SeatfrogHelp
@SeatfrogHelp
Jul 26, 2021
⚠️ #SeatfrogUpdate Due to a disruption to the service, unfortunately all @LNER auctions on Seatfrog are closed till 18:00 today. Please check frg.gr/33Iy1MN for more information.
SeatfrogHelp
@SeatfrogHelp
May 12, 2021
#SeatfrogUpdate Unfortunately, due to ongoing disruption all Seatfrog auctions on @LNER are closed for today. Please email our team on [email protected] if you have any questions and we’ll be happy to assist. ^PS.
SeatfrogHelp
@SeatfrogHelp
Jan 4, 2024
@EYFillingham Hi Stuart! If you're experiencing issues using Train Swap, please reach out to us with more information to [email protected] and we'll be more than happy to help! ^EM 🐸
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SeatfrogHelp
@SeatfrogHelp
Dec 22, 2023
Replying to @ErinRapley and @LNER
Hi Erin, so sorry to hear that your train's been cancelled. If you haven't already, please send an email to [email protected] and we'll be glad to look into things for you. Thanks so much. ^SM
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