user avatar
SeatGeek Help
@SeatGeekHelp
Have a @SeatGeek question? Send us a DM or tweet @ us. We're here from 9 AM - 1 AM EST, 7 days a week! Check out our FAQs: seatgeek.com/help
Manhattan, NY
Joined February 2017
Posts
  • user avatar
    Replying to @SydneySarah1 @taylorswift13 and @SeatGeek
    Hello Sydney, would you mind providing us with your email address associated with your SeatGeek account as well as an order # via DM so that we can take a look at this issue for you.
  • user avatar
    Replying to @sixringsofsteeI
    Hey Matt! Send us a DM with your Order ID or email associated with your account. We would like to follow up on this!
  • user avatar
    Replying to @SydneySarah1
    Hi Sydney, please send us a DM so we can help you!!
  • user avatar
    Replying to @kyrasversion
    We're glad we were able to get this sorted out for you! Have fun at the show! Can't wait to see pics! 💜
  • user avatar
    Replying to @laurenhxpe
    Hi there! Our team is aware of this, and you should see movement in the queue shortly!
  • user avatar
    Replying to @softprettty
    Hey there! We can definitely look into this for you! Please send us a DM that includes your order number or the email address associated with your SeatGeek account. We look forward to hearing from you!
  • user avatar
    Replying to @WendellPierce
    Hey there! We can definitely look into this for you! Please send us a DM that includes your order number or the email address associated with your SeatGeek account. We look forward to hearing from you!
  • user avatar
    Hi there! Our team is aware of this, and you should see movement in the queue shortly!
  • user avatar
    Hi there! That's correct - The page will automatically refresh when it's your turn in line 🙂
  • user avatar
    Replying to @livelong4olivia
    Hi! You will want to follow the direct link and this will take you to SeatGeek. Once the onsale officially starts the page will refresh and you will be placed in a virtual waiting room 💜
  • user avatar
    Hi there! Our team is aware of this, and you should see movement in the queue shortly 💖
  • user avatar
    Replying to @lashelbinator
    Hi there! Our team is aware of this, and you should see movement in the queue shortly!
  • user avatar
    Replying to @mtbutterfree88
    Hi Swifties! Here is a helpful article on how to access TaylorSwiftTix presale tickets on SeatGeek for the Taylor Swift: The Eras Tour! support.seatgeek.com/hc/en-us/artic…
  • user avatar
    Replying to @jothefangirl98
    Hi there! The queue was temporarily paused, but it is now moving! To keep your place in line, please don’t refresh or close your browser.