Scotiabank Helps (@ScotiabankHelps) / X

Scotiabank Helps

107.3K posts

Scotiabank Helps

@ScotiabankHelps

For all your personal banking needs, we're here to assist 7 days a week from 8 AM-11 PM ET. Our disclaimer: bit.ly/socialdisclaim

Canada

Joined April 2011

Pinned
Scotiabank Helps
@ScotiabankHelps
May 1
Notice of mobile and online banking maintenance Access to some mobile and online banking features may be unavailable on May 3 from 1 am until 5 am EST for planned maintenance. These include: • Adding cards to mobile wallet • Password reset • 2-step verification (2SV) reset
2.6K
Scotiabank Helps
@ScotiabankHelps
May 23, 2017
HI there. We're concerned about your tweet and would like more information. Pls send us a DM to chat further. ^IC
Scotiabank Helps
@ScotiabankHelps
Nov 12, 2024
Due to system maintenance, some online services may be unavailable. We’re working to restore services as soon as possible. We apologize for any inconvenience and thank you for your patience.
71K
Scotiabank Helps
@ScotiabankHelps
May 31, 2017
Replying to @jeong_cj
That's music to our ears Chris! Let's DM to chat about the advantages of banking with us! Cheers! ^AB
Scotiabank Helps
@ScotiabankHelps
Nov 14, 2024
We apologize for any inconvenience our scheduled maintenance may have caused you.  Following scheduled maintenance over the weekend, some customers experienced intermittent access to their VISA and American Express credit card accounts. We will waive overlimit fees and credit
62K
Scotiabank Helps
@ScotiabankHelps
Jun 7, 2016
Replying to @sylvie_07
Hi Sylvie, We're sorry to hear you feel that way. We'd like to learn more about what happened. Pls send us a DM to chat. ^FA
Scotiabank Helps
@ScotiabankHelps
Nov 13, 2024
Following scheduled maintenance over the weekend, some systems have not been visible to clients across platforms, and some clients are experiencing intermittent access to some banking services. Scotiabank is working diligently to restore all functionality as soon as possible. We
36K
Scotiabank Helps
@ScotiabankHelps
Jul 26, 2024
Replying to @JCrane67
Hello Josh! We deeply apologize for the delay. Please send us a DM if you would like to chat further about this. ^LJ
274
Scotiabank Helps
@ScotiabankHelps
Jan 23, 2020
For those customers affected by the snow storm in Newfoundland and Labrador, we’re here to help by providing personalized solutions for customers during this difficult time.
Scotiabank Helps
@ScotiabankHelps
Aug 8, 2024
Replying to @Jeff61266190
Hi Jeff! We noticed your comment and regret to hear about your experience at the Highland Park branch. We'd like to learn more about experience to see how we can help. Please DM us, so we can chat further. ^SM
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Scotiabank Helps
@ScotiabankHelps
Jul 27, 2024
Replying to @Lauraleecomeau
Hello, Please accept our sincerest apologies for the unexpected delay. We invite you to DM us if you would like to chat further regarding this. ^S.P.
391
Scotiabank Helps
@ScotiabankHelps
Jul 28, 2024
Replying to @aDumb_AI
Hello, Thank you for connecting with us and apologize for the delay in getting back as we are experiencing a higher volume at the moment. The technical issue has already been addressed and appreciate your patience during this time.
273
Scotiabank Helps
@ScotiabankHelps
Jul 28, 2024
Replying to @Jman28320738
Hello, Thank you for connecting with us and apologize for the delay in getting back as we are experiencing a higher volume at the moment. The technical issue has already been addressed and appreciate your patience during this time.
254
Scotiabank Helps
@ScotiabankHelps
Jul 26, 2024
Replying to @gurshan_kang
Hello there, We are currently experiencing a technical issue where some of our clients’ inbound payments, including direct deposits and cheque deposits, are not being applied to their accounts. We are actively working to resolve this asap and apologize for any inconvenience. ^YS
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