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SaskTel Support
@SaskTelSupport
We're here to help answer your questions about SaskTel products & services Mon-Fri 8am-5pm. To report or inquire about an outage call 1.800.SASKTEL.
Saskatchewan
Joined February 2011
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    For latest outage updates visit sasktel.com/outages. To report or inquire about an outage, please call 1-800-SASKTEL (1-800-727-5835). Our technical support team is available 24/7.
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    Weโ€™re aware of spam calls from international locations and are working to block as many of these calls as possible. If you get an unexpected call from another country, ignore it and do not call the number back. Learn more at sasktel.com/support. #skoutage
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    8:30 AM: There is an issue affecting Cellular calling service. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
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    7:15 PM: We are currently experiencing wireless/cellular calling issues affecting customers when making outbound calling. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
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    The SaskTel network has not been impacted by the current interruptions to Rogers network services. However, SaskTel customers may experience issues when texting or calling Rogers customers.
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    11:20: There is a major outage affecting Facebook and related social media services such as Whatsapp and Instagram. This is outside of SaskTel's network and is not a problem with internet service in general
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    5:31PM: There is an outage in Southern Saskatchewan affecting SaskTel Select, Wireless phones and Fusion. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
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    SCAM ALERT! Weโ€™re aware of a recent increase of international scam calls targeting #SK. If you receive an unexpected call from an international phone number, donโ€™t answer it and donโ€™t call the number back. You can find more info about the scam here: support.sasktel.com/app/answers/deโ€ฆ
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    Today SaskTel announced plans to assist customers during the global COVID-19 pandemic. Please visit sasktel.com/covid19 for the latest updates.
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    Our apologies, but our system sent out a series of password reset emails to a bunch of customer in the dead of the night last night. We are still working to understand why, but rest assured that it is an issue on our end and not someone trying to access your account.
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    RT This tip and be entered to win a BB phone Call lettered numbers like 1800SASKTEL by pressing Alt then type letters^MD
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    Sorry, you'll need to try again to receive a response to your question. Can you rephrase your question in a more professional tone? @bildo85
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    9:26 AM: We are aware of issues with not being able to call Long Distance and Toll Free Numbers from landlines or cell phones. We are working to fix this issue as quickly as possible and will update this post when more info is available. #skoutage
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    We are aware of an issue impacting multiple cellular data customers in various locations across the province. We have not yet identified the cause but are working to resolve this issue as soon as possible. We thank you for your patience at this time. #skoutage