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RΛZΞR Support
@RazerSupport
For any community or sponsorship questions, refer to Razer Facebook | For RΛZΞR News: follow @Razer & @TeamRazer
Joined June 2014
Posts
  • Pinned
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    If you ever wonder how to find your Razer product's Serial Number, here's how.
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    We are aware of the login issues users are having with Razer Synapse. We are looking into this and we will update you when we get more info.
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    Replying to @Casey
    Hey! Let us assist with your Thresher Ultimate. Send us a DM with the serial number and let's pick it up from there.
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    We are aware about users facing any problems accessing their Razer ID accounts. Our engineering team is currently looking into this and we will update you when services have been fully restored. We appreciate your patience and understanding.
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    Hey everyone! We are aware that some users are experiencing difficulty accessing the Razer website. Our web team is looking into it and apologize for the inconvenience. We appreciate your patience and will update you when the site is back up.
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    Hey Jonhat! Thanks for bringing this to our attention. Let us assist you with your concern. Send us a DM with your case number so we can escalate it to the relevant team.
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    The AWS servers have stabilized and Razer ID services have been fully restored. We appreciate your patience
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    Replying to @squashy_boy
    Hey there! Shoot us a DM and tell us more details about the nature of your concern so we can check on this and advise you accordingly.
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    Hi there. We saw your tweet and it seems like you're having trouble with your Razer software. Tell us more details about it via DM so we can check and assist you accordingly with this. Looking forward to hearing from you.
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    We are aware of the login issues users are experiencing with Razer Synapse. We are looking into the issue and will give you more update.
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    We're here to support you and your gear, Tweet us if you're having any problems or try using our contact form! rzr.to/help
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    Replying to @MKBHD
    Hey Marques! That shouldn't be the case with your new Razer Phone 2, but good to know that it's working fine after the recovery mode/hard reset. If you need more help, please send us a DM right away.
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    We still don't have any updates in regards to Razer ID login issue. We are still working hard to resolve this and will update you asap.
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    Replying to @suuuoppp
    Hi there! We'd like to check on this and see what we can do to help. Could you tell us more about the issue? Please send us a DM so we can properly assist you.