An unrelated issue is causing a slightly higher-than-normal number of patron payments to be erroneously flagged as fraudulent by their banks. We’re sorry for the inconvenience this may cause creators and their patrons. We are working diligently with our partners to resolve this.
Patreon Status
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Info and updates about the status of patreon.com and Patreon-connected services.
TWITTER NOT MONITORED. For assistance, contact @patreonsupport.
- We've traced the slightly elevated decline rates back to payments infrastructure upgrades required by one of our payment processing partners. Patrons might see some payments declined while changes take effect through the payments ecosystem.
- [status] Investigating: We are currently investigating an issue with the site not loading or slow loading times.
- We have fixed the root cause and are working actively with Payoneer to restore payouts. We expect to restore them today, and we appreciate your patience while we work to resolve this.
- We've identified and fixed an issue that prevented some patrons from successfully retrying payments marked as fraudulent.
- [status] Investigating: patreon.com is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. stspg.io/60qmx7t9gcwf?u…
- We’re investigating an issue that's affecting multiple services at Patreon. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. status.patreon.com/incidents/wv0s…
- We are investigating an issue with payouts and have temporarily disabled all payouts. We'll share updates at status.patreon.com as we work to fix the issue ASAP.
- [status] Identified: With recent changes in RBI policy for recurring payments, Payment processing for patrons in India is impacted. We are working with partners to resolve this as soon as possible. stspg.io/dgjbzsbt4bcw?u…
- We are actively working on a fix for the root cause and expect to have an update by tomorrow morning, 10 AM Pacific Time. Payoneer payouts are still temporarily disabled in the meantime.
- [status] Identified: The site is going into maintenance mode to further investigate the processing delays. We will update when we are out of maintenance mode stspg.io/5ceb5e83d?u=rt…
- Replying to @PatreonStatus[status] Identified: Payments are still processing slowly, and we're expecting all processing to be finished by end of Wednesday (11:59 PM PT). We're working on an alternative solution as we know how impactful this is to you. We take any … stspg.io/60df8dc35?u=w5…
- We're aware of an issue where edits to tier descriptions are not saving. We'll provide an update as we come closer to a resolution.
- We've temporarily disabled Payoneer payouts. Stripe and Hyperwallet payouts should not be affected. We've identified a root cause and are working on a fix.

