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Starting today, "Ask PlayStation" will be renamed to "PlayStation Support US"✨
As we evolve, we'll keep listening and providing you with support that fits your needs!
PlayStation Support US
1.2M posts
PlayStation Support US
@PS_Support_US
Official PlayStation Customer Support account (FKA Ask PlayStation). Posts about tips, system software updates, etc. For inquiries, visit the URL below.
Joined May 2010
- We are aware some users might be currently experiencing issues with PSN. For more details: status.playstation.com
- Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience. All PlayStation Plus members will automatically receive an additional 5 days of service.
- PS3 system software update 4.92 is available now✨ Please check our page for the latest system software features and how to update. 💡PS3 system software update playstation.com/support/hardwa…
- PSN has been restored. You should be able to access online features without any problems now. For more details: status.playstation.com Sorry for the inconvenience!
- SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: bit.ly/3h5VkpC.
- Update: PS4, PS3, and Vita network services are gradually coming back online - thanks for your patience
- We’re aware that some users are experiencing issues logging into PSN. Thank you for your patience as we investigate: bit.ly/31v1Ail
- Update: We are working to restore full network services for all platforms - thanks, as always, for your patience!
- Users can sign back in to the YouTube app on PS4. We thank you for your patience.
- We're aware that some users are experiencing issues logging into PSN. Thanks for your patience as we investigate: status.playstation.com
- We're aware that users are having issues accessing some features on PSN. Thanks for your patience as we investigate: status.playstation.com
- We're aware that users are having issues accessing some features on PSN. Thanks for your patience as we investigate.
- A tech error with the Official News feature on the PS5 console has since been resolved. There have been no changes to the way game news is displayed on PS5.