A letter to our customers without power: we know you are frustrated.
The limited information we have been able to provide online, and the fact that you do not yet see our crews working in your neighborhood, is causing you to wonder what is happening.
Puget Sound Energy
18.6K posts
We’re leading the charge to build a cleaner, smarter, and stronger energy system for our customers. Power out? Report & track at pse.com/outagemap
- It's not often you see hundreds of elk running across a street! These elk were spotted at our Wild Horse Wind & Solar facility last week. Read more about how we're protecting wildlife and habitat at ms.spr.ly/6019TBibW
00:00 - We are asking customers to conserve natural gas and electricity use through the evening hours. Due to the extreme cold temperatures facing our area, regional utilities are experiencing higher energy use than forecasted, and we need to reduce strain on the grid. (1/2)
- To our customers without power: We know it has been a difficult three days. And we have some hard news to share for some of our customers. (1/7)
- The herd of elk have come back to our wind facility for a second round. This time they've become a little suspicious of our camera.
00:00 - We're working hard to get the lights back on for all our customers affected by the recent storm. Despite significant damage, our crews are making progress in getting substations back online and breakers closing. 1/2
- We have restored almost 90 percent of our customers’ power since the onset of the storm. Now that we’ve completed repairs to nearly all transmission lines and substations, our focus is on the neighborhood distribution lines serving smaller pockets of customers. (1/3) #WAwx
- We're working on issues related to PSE.com and our outage map. Thank you for your patience as we work to resolve the issue.
- Our crews worked relentlessly through the night & restored power to over 200K customers. Fires, extensive tree damage & road closures provided plenty of hurdles but our crews will continue to work through the day to safely assess damage & restore power to those affected. #wawx
- We understand the stress and disruption that outages can cause for you and your family and that it is especially challenging on cold days and nights. We continue our around-the-clock work to restore power due to Tuesday’s damaging windstorm.
- Replying to @Seahawks
- We understand that the coronavirus affects each of our customers in different ways. In an effort to help, we will not be disconnecting customers during this time & have taken addt'l steps to help our customers & communities. More from our President & CEO:
- Our crews have been out in full force & have restored power to more than 346,000 customer outages since the beginning of this storm. We’ll continue our work until every customer has their power back on. Thank you for your patience & stay safe out there. flic.kr/s/aHsmTEtdPe
- Our crews will continue work through the night to restore power to our customers. We understand how difficult it is to be without power & being unsure of when it will come back on. Once we have estimated restoration times, our outage map will be update at pse.com/outagemap.






















