Replying to @lizasoberano
Oh wow! Talk about speed. ๐ We're so thrilled that you can now experience a lag-free internet connection at home, Liza! ๐ Welcome to the family!
Should you need our online help, we're just a message away! โค๏ธ
PLDT Cares
1M posts
PLDT Cares
@PLDT_Cares
Welcome to the official customer support account of @PLDTHome. You may also chat with us on m.me/PLDTHome.
Joined June 2013
- To our valued Home Wifi Prepaid customers, exciting things are in store for you this March! Please refer to the advisory below and by visiting pldthome.com/phw-quick-guide for more details.
- 1/2 Our apologies MY LADY, ์-ganda. We know that it's UNFAIR for you to experience the MONSTER (slow internet connection) but no worries 'coz WOLF(technical team) will GROWL(fix) and they're currently using LIGHTSABER(remote line testing) to check the stability of your service.
- Replying to @bb_belaaa and @padillabelaUh-oh! Don't worry, Bela! Help is here! ๐ Just simply follow us back so that we could resolve this is no time. And oh, please don't forget to provide us your account number, okay? ๐ We'll wait for your DM. ๐ฌ
- SERVICE ADVISORY [July 30, 2020] We have received reports that some of our customers are experiencing issues using our internet services. Our teams are working to restore normal services immediately. We apologize for the inconvenience. Thank you.
- Replying to @erinmontyfalcoWe want you to be always updated especially in Sunburned Heart, Zari. Don't worry, we will fix this ASAP. Just send us your account details thru DM and may we ask for you to be like Jax while we restore your service? Thank you. ๐
- Replying to @soph1agonzales and @barrettojuliaHey there, Julia! ๐ Came across your tweet and wanted to check if everythingโs a-ok over there! Slide into our DM if you need any help. ๐โค๏ธ
- If you were unsure of availing Fibr before, after learning all those good stuff, your decision, for sure, will be heartstrong! ๐ฆ Our desire to let you experience the wonders of Fibr is as deep as our desire to see Bea de Leon for one more year! ๐๐ #BeaForFibr 2/2
- Replying to @CarinaKatorse @ederic and 8 others"Shala la la la, ako si Maymay... โช โซ" LOL, Did we get it right, guys? :P Try subscribing to PLDT services and surely 1/2
- Secure your WiFi network from unknown users. ๐ Change your WiFi name and password to prevent others from accessing your connection without your permission. Get more #QuickTips by downloading the Customer User Guide at bit.ly/pldthomeguide
00:00 - Hi, Jaydee. Of course we do. Let's keep on supporting our lodi Kisses "The Miracle Daughter of Masbate" Delavin. ๐
- Replying to @ZekiraDrakeGomenasai ๆ ผ้ใฆใตใฎ desu. Kindly DM us your account details for us to assist your concern properly. Doumo. :)
- Replying to @elvssszzzNICOMAINEtindihan why you're nervous, Elvs. We gotchu fam! Your internet will be so stable that you'll still have time to maCAPILI pa for a few minutes before you DEIcide to request for a reservation. If you have any more PLDT-related concerns, DEIM us! Good luck!