Replying to @stoolpresidente
That’s a good one. There are 3 in the sequence. ^Mariana
Optimum Help
232.4K posts
Optimum Help
@OptimumHelp
We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.
- We are aware of a service issue impacting some customers in New York, New Jersey, and Connecticut. Our technical teams are working to restore service as soon as possible. Thanks for your patience.
- If your service has been interrupted by the severe weather conditions, crews will be dispatched to the area to restore your services as soon as it is safe to do so. Thank you for your patience!
- Some customers in NY, NJ, and CT are experiencing a loss of service. We’re aware of this issue and our teams are working on restoring the service as quickly as possible. Thank you for your patience.
- UPDATE: Service is starting to come back online. Thank you again for your patience as our technical teams work towards full restoration.
- We are aware of a service issue impacting some customers in New York and Connecticut. Our technical teams are working to restore service as soon as possible. Thanks for your patience.
- We know some of our subscribers are still patiently waiting for service to be restored. The power grids are experiencing prolonged outages, which is impacting your connectivity. Our crews are mobilized and we are actively working to restore service. Thank you for your patience.
- We are experiencing storm related outages in the NY metro area. In some areas, it is impacting channels like News12 and YES Network. In others, it is impacting additional services like DVR. Please bear with us as we work quickly to restore service. Thank you for your patience.
- Tropical Storm Isaias caused damage across the Tri-State area. We’re working closely with other local utilities to restore service impacted by power grid outages and debris. This involves ensuring the environment is safe for our technicians to work. Thanks for your patience.
- We apologize to those impacted by our service outage last night, which was caused by a power failure. Our teams worked tirelessly to restore service. We know it was a frustrating experience for you and we appreciate your patience during that time. Thanks for being a customer.
- We're aware that our customers are experiencing service interruptions and are currently investigating. We appreciate your patience.
- Replying to @PierreLeDeuxThank you for your feedback. I will provide it to our programming team. If there is anything further we can assist with please DM us at any time. ^David
- UPDATE: We are still experiencing storm related outages in the NY metro area. Many services have already been restored and we are working to resolve the remaining issues as quickly as possible. We appreciate your patience.
- Facebook, Instagram, and WhatsApp are currently offline. This is not related to your internet service. The social media providers are working to get things back to normal as quickly as possible.
