user avatar
Northern Powergrid
@Northpowergrid
Delivering electricity to 3.9 million properties in North East and Yorkshire. Power cut? Report it at northernpowergrid.com/power-cuts or call 105.
North East & Yorkshire
Joined December 2011
Posts
  • Pinned
    user avatar
    We’re proud Northerners, but sometimes we all need a little extra help during winter 🧡🤝 If you, or someone you know, needs additional support during a power cut, join our free #PriorityServices Membership today.🔗ow.ly/W3eG50Xgglv #LittleExtraHelp #WinterReady #Care
    An elderly couple, outdoors, wearing winter clothing - representing vulnerable customers who may need a little extra help this winter if their power goes off.
  • user avatar
    Replying to @gh230277
    Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
  • user avatar
    Our page is exceptionally busy. Sorry for the delay in replying. We're working through messages as quickly as we can, prioritising medically dependent customers and those highlighting damage to our network. Our teams are working incredibly hard. Thank you for your patience.
  • user avatar
    Visit our customer welfare page which sets out some of the discretionary services that we can provide if your power is ever affected for a long period of time and how we work with other partners to support local people. ow.ly/qcT350Lnofl
  • user avatar
    Hi to all customers in #DH7. Good news, #TeamPowergrid are on Chalfont Way in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide charging facilities for your phone.
  • user avatar
    We are extremely grateful to the more than 100 engineers from @UKPowerNetworks @NIElectricity and @NationalGridESO who have been supporting our continuing work to get power back on for customers hit by #StormArwen.
  • user avatar
    Find out how our helicopter inspections programme helps us #beprepared for winter. This year our helicopters have flown 14,500 kilometres and inspected more than 148,500 of our assets! ow.ly/ot7q50LK7g6 #TeamPowergrid #ProtectingYourPowergrid #PoweringLives #Helicopter
  • user avatar
    We know that they have been reports in the media of #powercuts tonight. Please be reassured that @NationalGridESO has confirmed that they have enough power to meet demand.
  • user avatar
    Good Evening, Andrew, Emma & Jo from #TeamPowergrid we are here with you until 23:00. If you have any #power related questions ask away we are happy to help.
  • user avatar
    #powercut #ne3 #ne5 #ne8 #ne9 #ne10 #ne13 #ne15 #ne20 #ne37 #ne38 #dh4 We are aware of an unexpected issue affecting the above postcodes and are working hard to restore power by 1830 We will post any further updates here #teampowergrid
  • user avatar
    We've restored power to 211,000 of the 240,000 customers who have been affected by #StormArwen. We continue to do all we can to get those customers still affected back on supply. We will not stop until all our customers are restored, and our network is returned to full strength.
  • user avatar
  • user avatar
    We've restored power to a further 8,000 customers. Our teams continue to do all we can to safely restore power following significant damage to our network by #StormArwen
  • user avatar
    Good Morning, Neil, Simon and Chris here from #TeamPowergrid. We are here with you until 15:00 this afternoon. If you have any #powercut related questions ask away. We are happy to help.