MoonPay Support (@MoonPaySupport) / X

MoonPay Support

3,342 posts

MoonPay Support

@MoonPaySupport

Official @MoonPay Support. 24/7/365 support + help center at the link in our bio. For immediate help, please DM our team at @MoonPay.

Joined November 2020

Pinned
MoonPay Support
@MoonPaySupport
Sep 29, 2025
MoonPay offers 24/7/365 support and a comprehensive help center at support.moonpay.com! You can also chat with a live member of our social support team by sending a Direct Message to @moonpay, which is monitored hourly. Thank you for choosing MoonPay!
3.1K
MoonPay Support
@MoonPaySupport
Nov 24, 2021
The official channel for @moonpay customer support. DM us for account and transaction assistance. Do not post private info publicly 🔐
MoonPay Support
@MoonPaySupport
Oct 29, 2021
We’re experiencing delays on some main exchanges and expect the issue to be resolved within the next few hours. Affected customers will receive an email with instructions on how to proceed. Our support team may take some time but we will reply to all inquiries. Many thanks.
MoonPay Support
@MoonPaySupport
Jun 7, 2024
Replying to @cryp_del_a_cryp @isotowright and 2 others
Hi there! Feel free to DM us with your registered email address and Order ID so our support team can assist if you have any inquiries. Thank you.
94
MoonPay Support
@MoonPaySupport
Feb 16, 2023
⏰ Reminder that this is the only official channel for @moonpay customer support. Kindly DM @MoonPaySupport for account and transaction assistance. Never share private info publicly. 🔐
11K
MoonPay Support
@MoonPaySupport
Feb 22, 2023
Replying to @MoonPaySupport and @moonpay
You can find more about our supported payment methods in this article: support.moonpay.com/hc/en-gb/artic…
6.5K
MoonPay Support
@MoonPaySupport
Sep 29, 2021
Hi Matt, thanks for reaching out. Kindly DM us so we can look into why you are unable to buy. Many thanks.
MoonPay Support
@MoonPaySupport
Sep 28, 2024
Replying to @ChaseNino
Hi there, should you need to contact MoonPay, you may send us a DM, or you can go to support.moonpay.com. We will be glad to assist you!
support.moonpay.com
Home | MoonPay Help Center
MoonPay Help Center
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MoonPay Support
@MoonPaySupport
Feb 21, 2023
Replying to @MoonPaySupport and @moonpay
Hi there, You may go to this link buy.moonpay.com/login to log in and yes, you can use our services in Nigeria. Please DM us for any further support :)
4K
MoonPay Support
@MoonPaySupport
Aug 31, 2024
Replying to @TMumzels
Hi there! If Sell is not available in your region yet, we hope to offer it soon, we are always looking to expand our availability! If you need to contact MoonPay, feel free to send us a DM.
44
MoonPay Support
@MoonPaySupport
Apr 10, 2022
Replying to @amli_art
We're sorry you've experienced difficulties with MoonPay. Please DM us the email address registered on MoonPay and your Order ID. Our customer support team will get back to you as soon as they can.
MoonPay Support
@MoonPaySupport
Sep 4, 2024
Replying to @RodneyAlle95625
Hi there! We're sorry you've experienced difficulties with MoonPay. Please DM us the email address registered on MoonPay and a description of your issue and we will get back to you as soon as we can.
35
MoonPay Support
@MoonPaySupport
Sep 7, 2022
Hi, send us a Dm to get support.
MoonPay Support
@MoonPaySupport
Sep 5, 2021
Hi there, thanks for reaching out. Kindly DM us with your registered email address or transaction ID, so that we can look into your case. Many thanks.