Replying to @JockoBriarclif1
So bummed to hear this. Thanks for sharing with us. We're constantly trying to improve to bring the best wireless experience. Please send us a DM if there's anything we can do for you.
MintMobileCares
6,951 posts
MintMobileCares
@MintMobileCares
The place for all of your @mintmobile questions. Need support? DM us. Care is available everyday 5 a.m.-7 p.m. PST.
Joined March 2018
- Replying to @bgboydphoto and @MintmobileHey there, please send us a DM with your Mint Mobile number and phone's IMEI so we can look into what we can do to improve your experience with us.
- Replying to @MintmobileUpdate: The shop has been taken down shortly while our team works on updating it after users experienced an issue at checkout. Thanks everyone for your patience. We’ll make sure to share an update once it’s up & running again. 👍
- Replying to @nscpbrat and @MintmobileAndrea, we’re very sorry to hear about your experience with us. Please have them give us a call at 1(800) 683-7392 so we can address this concern.
- Appreciate ya checking us out. 🤘 We're always working with our network partner to ensure that our coverage continues to improve & look forward to having better coverage in your area in the near future.
- Thanks for flagging, we forwarded it along to our team so we can update.
- Replying to @feeltheyearn and @MintmobileWe're truly sorry about this experience. Please send us a DM with the email address associated with your account so we can look further into this and make things right.
- Replying to @theBrianGilley and @MintmobileHey Brian, we run off of T-Mobile's network and we do offer international roaming. Feel free to send us a DM, we're here to help answer any questions you may have about making the switch.
- Replying to @ananyaasundar22Hey there, please send us a DM so we can address any concerns that you may have regarding our service.
- Replying to @jifisherohio and @MintmobileHey there, our network partner is T-Mobile. Our owner is Ryan Reynolds.
- Replying to @GlenBrown15 and @MintmobileHey there, please send us a DM with your phone's IMEI so we can get this sorted out.
- Replying to @postalwithpug and @MintmobileOh nooo! Please send us a DM so we can verify your shipping address.
- Hey there, mind sending us a DM so we can confirm that we have your updated shipping address?
- Replying to @BarbaraTVReport and @MintmobileHey Barbara, mind sending us a DM with your Mint Mobile number and phone's IMEI so we can look into why you're experiencing this in your area.