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Marvel Support
Marvel Entertainment
@MarvelSupport
Got a question about or need help with a @Marvel product or service? We're here to help! Also reach out at help.marvel.com M-F 8:30A-5:30P CT.
New York City
Joined February 2011
Posts
  • Pinned
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    📲 Some key dates and information for those migrating Marvel Comics app (operated by Comixology) libraries to #MarvelUnlimited:
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    To provide you with a better support experience, we have migrated to a new support platform as of 4/29/21: help.marvel.com. Please use our new form to connect with our Mighty Marvel Customer Support Team for any questions or help with a @Marvel product or service.
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    The Marvel Comics App (operated by Comixology) is shutting down on June 2, 2023. Click here to learn more, including how to maintain your purchase library via transfer to the @MarvelUnlimited App: marvel.com/articles/comic…
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    We identified a technical issue with the SHEHULK discount code. If the code was valid when you signed up for a trial subscription before 9/27/22, the difference will be applied to your original form of payment within 5 business days.
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    For those experiencing crashing issues with the MU App, a fix is on the way, but uninstall + reinstall should help.
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    Hey, Marvel Unlimited Members: a new app version is available! You can download it now, and power cycle or restart your device to update. 👍
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    Marvel Unlimited subscribers, we know that you are excited to receive your Fortnite x Marvel themed in-game cosmetics and we’re here to help – please check these FAQs first before reaching out to ask when you’ll receive your code: bit.ly/3xXRatj
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    If you're having issues with our digital comics checkout — we know about it and we're on it! Stay tuned for a fix.
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    We're aware of an issue preventing existing subscribers from logging in and reading on Marvel Unlimited as well as some of the pages on Marvel.com. The team is actively working on fixing the issue.
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    We've implemented a fix that restores your reading history in Marvel Unlimited for up to 500 issues. Next, we're working on restoring full reading history for users with over 500 issues. Stay tuned — more news soon!
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    Sorry folks, we're having web & Marvel Unlimited tech issues! We're working on it & will be fixed ASAP. Thanks for your patience!
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    A head's up we're aware of troubles customers are experiencing with free digital codes for ASM 11 - everything should be fixed by tomorrow!
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    ✅ Thanks for your patience! Service has been restored to Marvel Unlimited and you are all set to go back to enjoying your favorite Marvel Comics on the app.
    🚨 Some Marvel Unlimited users may experience loading issues due to an internet outage of underlying systems. Our developers are currently working to restore full service and we will keep you posted as to the status of the app. We appreciate your patience.
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    We are currently upgrading our systems; during this time some of you may experience issues accessing your Marvel Unlimited and Insider accounts. We are working to resolve these issues, please stay tuned for updates!