Marriott Bonvoy Assist (@MBonvoyAssist) / X

Marriott Bonvoy Assist

187.2K posts

Marriott Bonvoy Assist

@MBonvoyAssist

Tweet us 24/7 for assistance with your @MarriottBonvoy account or any of our hotels. Find answers to common questions at bit.ly/loyaltyFAQs.

Global

Joined June 2014

Marriott Bonvoy Assist
@MBonvoyAssist
May 20, 2022
Replying to @curly_scientist
Hi Dr. Tuffy, we'd like to follow up with the hotel management team on your behalf. Please DM to provide the reservation holder’s name, reservation number, your stay dates, contact email address, and any additional information you wish to share.
Marriott Bonvoy Assist
@MBonvoyAssist
Mar 31, 2021
Replying to @mipaltan
Thank you for your kind words. We are happy to hear that your team had a great time at the hotel.
Marriott Bonvoy Assist
@MBonvoyAssist
Sep 26, 2022
Replying to @_Starkilla
Hello, we're sorry to hear about your experience. Please DM us your stay details (name on the reservation, stay dates) and your email address so we can follow up. We're here to help.
Marriott Bonvoy Assist
@MBonvoyAssist
Mar 5, 2020
Replying to @irenaakbar
and we are committed to providing a welcoming environment for all. We have shared this information with the appropriate team; they will investigate and determine the appropriate next steps. Thank you for reaching out to us.
Marriott Bonvoy Assist
@MBonvoyAssist
Jan 21, 2023
Replying to @Markie_Jay06
Hello DeMarcus, Please be assured diversity and inclusion are core principles of Marriott's operations, and we are committed to providing a welcoming environment for all guests. We'd like to look into this further. Please DM the hotel name, stay dates and your contact details.
30K
Marriott Bonvoy Assist
@MBonvoyAssist
Jul 19, 2023
Hello, we saw your tweet and would like to look into this for you. When you have a moment, can you DM us with the details below for review: 1) Full Name on reservation 2) Confirmation Number 3) Stay dates 4) Email address on reservation We look forward to your message:
82K
Marriott Bonvoy Assist
@MBonvoyAssist
May 20, 2024
Replying to @TristanSpoof
We appreciate your kind words. Your satisfaction is our priority.
34K
Marriott Bonvoy Assist
@MBonvoyAssist
Nov 2, 2024
Hello, Chris. We are sorry to hear that. May we ask you to DM us the stay details (full name of the hotel, reservation holder’s name and the confirmation number) and your contact email address? We wish to connect with the hotel management team regarding this matter.
5.5K
Marriott Bonvoy Assist
@MBonvoyAssist
Feb 19, 2019
👋 Our global team is here to help.
Marriott Bonvoy Assist
@MBonvoyAssist
Jan 13, 2020
Replying to @HannanehF
Hello Hanna, we just saw your tweet. We can assist in sending your feedback to the hotel team if you'd like. Just DM us your reservation details and contact information. We'll be able to assist you further.
Marriott Bonvoy Assist
@MBonvoyAssist
May 14, 2020
Thank you for your interest in working with Marriott. Please apply for available positions by visiting the Marriott website: marrbnvy.com/60181hCKo Here you can upload your resume, create a profile, and be alerted of job openings that match your search criteria.
Marriott Bonvoy Assist
@MBonvoyAssist
Apr 21, 2021
Replying to @3MikeLUHG
Yikes. Please DM your full stay and contact details, and we can share with hotel management for their further review.
Marriott Bonvoy Assist
@MBonvoyAssist
May 28, 2023
Replying to @TheMattCardona
Hello Matt, we're concerned to hear this and would like to look into it further. Please DM with your full name, contact information, and reservation confirmation number, along with any other details you'd like to share. Thank you.
90K
Marriott Bonvoy Assist
@MBonvoyAssist
Sep 26, 2022
Replying to @IamTaniyaBhatia
Hello again, Taniyaa, The hotel management has already started an investigation and they are contacting you directly to discuss this issue with you in person.