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Luno Support
Luno
@LunoHelp
We’re here to help. For quick answers, visit our Help Centre: luno.com/help. Need support? Send us a message.
Joined August 2018
Posts
  • Pinned
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    Stay up to date with live #Luno updates regarding all technical incidents, by following this link: status.luno.com ⚒️
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    Stay up to speed with live #Luno updates regarding technical incidents here: ⚙️🔎🔧 status.luno.com
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    We're aware that a small number of customers in Nigeria are experiencing connectivity issues. We're investigating, but rest assured Luno continues to operate as normal. We will keep you informed of any developments. We apologise for any inconvenience caused.
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    Stay up to date with live #Luno updates regarding all technical incidents, by following this link: status.luno.com ⚒️
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    We're aware that some customers in Nigeria are experiencing connectivity issues. We're still investigating, but they appear to be connected to recent reports of action taken by telecom providers.🧵
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    Be cautious of scammers sending you DM’s, claiming to be forex, binary or crypto traders offering to trade on your behalf.
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    Protect your crypto 🔒 Double down on your account security by enabling two-factor authentication (2FA) 🛡
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    Scammers will offer big profits if you send them your funds. They'll even give fake testimonials to make their proposition seem legitimate. We strongly advise against sending anyone money to invest for you. Remember: If it sounds too good to be true, it probably is.
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    Don’t get caught out – learn how to spot a scammer and protect your funds 🕵️‍♂️💪🛡luno.money/blog_learn
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    Lost access to your account? Don’t panic – here’s how to regain access 💪luno.money/help_account_a…
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    Want to send #Bitcoin for free to anyone, anywhere? Find out how to do it with Luno: luno.money/help_Bitcoin_f…
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    Deposit not reflecting in your Luno wallet? Here’s what to do: luno.money/help_deposits_…
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    Protect your secrets. Scammers are creative. They’re always coming up with new ways to part you with your money. But you’re better than them. Don’t send anyone personal information or money to invest for you.
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    We are currently experiencing technical issues with ZAR withdrawals. We are working with our payment partner to resolve the situation as soon as possible and will keep you updated with any developments. We expect the situation to be resolved by tomorrow morning.