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Humana Help
@HumanaHelp
Customer Service for Humana Inc; we’re here to help. Call us at 800-448-6262 or Tweet to us Mon - Fri 8am - 9pm EST
Louisville, KY
Joined November 2009
Posts
  • user avatar
    Replying to @markiplier
    @markiplier Hi Mark. We're sorry for your frustration. We'd like to help. Please DM us your name, phone #, zip & email. Thanks. -Adam
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    Replying to @markiplier
    @markiplier Hi Mark. Glad to hear that customer care was able to resolve the issue! Please let us know if we can help in the future. -Adam
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    Sorry that your Dr. no longer covers you. We will be happy to help you find a new one.
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    Replying to @_UofMAngel
    We hear your frustration. Is there anything we can assist you with? Thanks - LS
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    We are here to help remove any potential barriers and ensure that health care is easily available, accessible and affordable for our members seeking treatment related to COVID-19. humana.com/coronavirus/co…
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    Please be advised that Herceptin remains in our formulary. If you are a Humana member and have questions, please DM us your name, phone number, email address and zip code or call the number on the back of your member ID.
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    No problem! Please feel free to reach out any time! -Anesha
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    Replying to @becky_mourey
    Good morning, Becky. We hear your frustration and would be happy to check on this for you. Please DM your name, email, phone, and zip so we can pull up your account. Thanks - LS
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    Replying to @Quazy_Motto and @Walmart
    Hey Shane, We'd like to assist you. Please send a private message with your name (as it appears on your member ID card), email address, phone number and zip code so we can identify who you are. Thank you. JM
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    Good morning, Donna. Humana is encouraging members to use telemedicine as a first line of defense for all urgent care needs. The company will waive costs for telemedicine visits for urgent care needs for the next 90 days.
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    Replying to @SparkleboomB and @AugieLindmark
    Bek, sorry for the delay, allow us to take a look into your authorization. Please DM your name, phone, zip & email so we can locate your account. - Anesha
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    Replying to @Joe74GodisGreat
    Hi Joe. We'd like to look into your wife's CPAP issue. Please DM us her name, phone #, zip code & email address. Thanks. -Adam
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    Replying to @emtrrt_cat
    Hi. Please use this link humana.com/medicare-socia… to send us your info via private message and we can research this for you. Please also call the number on the back of your member ID card for immediate assistance. -BH
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    Replying to @drmt
    Hi. Are you a medical provider? If so, please send us a private message with your medical office or provider's full name, your name, contact phone number, and NPI. -BH