GameStop Help (@GameStopHelp) / X

GameStop Help

18.3K posts

GameStop Help

@GameStopHelp

Have questions about @GameStop or need help? Let us know! We’re here weekdays 8 AM - 5 PM CST.

Joined January 2018

Pinned
GameStop Help
@GameStopHelp
Oct 15, 2021
❗❕ Gamers ❗❕ Below you'll see an FAQ thread for some common issues you may be facing. Fear not, if these aren't enough to strike down your foes, send us a message with the information below and we'd be happy to help! ❓ Name: 📞Phone: 🔢Order #: 📥 Email:
GameStop Help
@GameStopHelp
Apr 24, 2025
We’re seeing overwhelming demand for Switch 2, which is causing some site issues. In-store pre-orders are open and running smoothly. Our team is actively working to fix it. Hang in there—we’ll keep you posted.
238K
GameStop Help
@GameStopHelp
May 25, 2022
Want the official news for all things GameStop on Twitter? Look no further, we got you covered! @gamestop @gamestopnft @GameStopHelp
GameStop Help
@GameStopHelp
Apr 25, 2025
Replying to @Guywiththehair_
We are actively investigating this. Any customer who was turned away at the Astoria location should reach out via DM so we can make it right.
187K
GameStop Help
@GameStopHelp
Oct 1, 2025
Replying to @hardestthewave and @gamestop
Nope.
21K
GameStop Help
@GameStopHelp
Apr 24, 2025
We expect Switch 2 online pre-orders to be caught up within the hour. If you didn't get a confirmation email, it should be arriving shortly. Thanks for hanging in there—we're almost back on track.
65K
GameStop Help
@GameStopHelp
Jun 5, 2025
Replying to @ChoctopusYT
Enjoy! Apologies for the mishap.
14K
GameStop Help
@GameStopHelp
Oct 22, 2021
Replying to @rensole
What a nice idea! Partnering with a local children's charity (perhaps your local Children's Miracle Network Hospital which we support w/Extra Life?) running a toy drive would be a great idea. Feel free to run it by your local store leaders too! Message us for help lookin'! -SMRT
GameStop Help
@GameStopHelp
Oct 29, 2025
Replying to @2Z_Designs
👍👍
31K
GameStop Help
@GameStopHelp
Aug 18, 2025
Replying to @gamestop
Full video by @DashieXP youtube.com/watch?v=5ywbJd…
58K
GameStop Help
@GameStopHelp
Jun 26, 2025
We’ve been alerted to phishing emails impersonating our brand and requesting customer information. Official messages only come from gamestop.com addresses—never reply to anything else!
43K
GameStop Help
@GameStopHelp
Jul 1, 2025
Replying to @Updownupupright @ryancohen and @gamestop
I will forward this feedback along to our team. Thanks for shopping at GameStop!
6K
GameStop Help
@GameStopHelp
Aug 21, 2025
Replying to @gamestop
GameStop
@gamestop
Aug 21, 2025
GameStop has your back.
67K
GameStop Help
@GameStopHelp
Sep 17, 2020
We know you’re excited for the upcoming PlayStation 5! Due to this highly-anticipated launch, reservations are very limited! If you were unable to make an order online or in-store, please keep an eye out for future availability. We are unable to place orders for you directly.