When I worked at Home Depot we had to watch a video that basically told us to let customers treat us bad if they want because "Covid is hard on them, we don't know what they're going through".
They don't understand it because the people who keep championing AI being used this way are the same people who don't have a single artistic bone in their body.
These types of people see AI as "leveling the playing field" because they weren't born with any artistic ability.