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Emirates Support
Emirates
@EmiratesSupport
The official customer service channel for @emirates. We are here 24/7 to help you in English or Arabic.
Dubai, United Arab Emirates
emirat.es/support
Joined October 2012
3
Following
209.3K
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Posts
  • Pinned
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    Emirates Support
    Emirates
    @EmiratesSupport
    Jun 14, 2024
    ⚠️​ Be wary of imposter accounts. ⚠️​ Our only official channels are @emirates and @EmiratesSupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you
    953K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Jun 23, 2025
    Due to the recent regional situation, a number of Emirates flights were rerouted enroute to Dubai on 23 June, but there were no diversions. After a thorough and careful risk assessment, Emirates will continue to operate flights as scheduled, using flight paths well distanced
    190K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Jan 8, 2020
    Replying to @wasimakramlive
    Hi Wasim, please DM us the description of the watch along with your flight details and email address. We'll check on this with our Lost and Found Team and let you know. Thanks.
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    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 19, 2024
    Emirates is suspending check-in for all customers in our network travelling with onward connections through Dubai until 2359hrs [GMT] on 19 April. This is to support operations recovery from the recent bad weather at our Dubai hub.   Passengers already in Dubai and in transit
    1.3M
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 17, 2024
    Emirates is extending the suspension of check-in for passengers departing Dubai effective until 09:00am on 18 April, due to continued operational challenges caused by bad weather and road conditions. (1/7)
    326K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 17, 2024
    Emirates is suspending check-in for passengers departing @DXB from 8:00am on 17 April until midnight, due to operational challenges caused by bad weather and road conditions. Affected customers can contact their booking agent or visit emirat.es/support for rebooking. (1/3)
    347K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 18, 2024
    Customers departing Dubai can now check in for their flights. Please make your way to the airport only if you have a confirmed flight booking, as the airport remains congested. 🎫 Customers impacted by flight cancellations should contact their booking agent, DM us, or visit
    307K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 19, 2024
    Emirates is suspending check-in for all customers in our network with onward connections through Dubai until 23:59hrs GMT, 19 April (03:59hrs Dubai time, 20 April). Customers with connections in Dubai will only be accepted at their point of origin if their flight departs after
    639K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 20, 2024
    The recent storms in Dubai disrupted normal operations and we sincerely apologise to customers who are still waiting for their bags. Customers who had travelled to Dubai as their final destination but were unable to retrieve their bags on arrival, may now collect their bags from
    642K
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    Emirates Support
    Emirates
    @EmiratesSupport
    Aug 28, 2014
    Replying to @almsardahtwt1
    @alialsulaim Hey there, we're sorry to hear that. Share ur bkng ref/tkt no thru a DM,in case you still need assistance. Thanks
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    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 21, 2024
    The recent storms in Dubai disrupted normal operations and we sincerely apologise to customers who are still waiting for their bags. Customers who had travelled to Dubai as their final destination but were unable to retrieve their bags on arrival, may now collect their bags from
    176K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Apr 22, 2024
    Emirates is operating flights as scheduled after last week's storm in Dubai caused significant delays and disruptions. We are currently dealing with a high volume of customer queries, and are working hard to respond to your DMs as quickly as possible. Here are some resources
    150K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    May 1, 2024
    Heavy thunderstorms are forecast in Dubai on 2 May. If you’re travelling to @DXB, you may experience road delays. We recommend adding extra travel time to reach the airport, and using Dubai Metro where possible. For flight updates and notifications, add your latest contact
    83K
  • user avatar
    Emirates Support
    Emirates
    @EmiratesSupport
    Jan 11, 2020
    Replying to @wasimakramlive
    Thanks for the awesome review, Wasim. We’re glad to hear the watch is back in your hands. Looking forward seeing you again on board.