Elisabeth Potter MD (@EPotterMD) / X

Elisabeth Potter MD

1,264 posts

Elisabeth Potter MD

@EPotterMD

[email protected] Board Certified Plastic Surgeon, DIEP flap & breast reconstruction expert | Fighting to change healthcare & ensure patient access

Austin, TX

Joined March 2014

Elisabeth Potter MD
@EPotterMD
Feb 9, 2025
On January 7th, 2025 I shared a video, after I was asked to call UnitedHealthcare from the operating room to answer administrative questions about the patient who was having surgery to treat breast cancer. Despite my efforts, they denied her stay. UnitedHealthcare didn’t stop at
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1.3M
Elisabeth Potter MD
@EPotterMD
Jul 11, 2025
I’m sharing an actual recent peer-to-peer call that shows what physicians and patients face when trying to get a surgery approved. This call felt as absurd as it sounds. The peer-to-peer call was to advocate for surgery to prevent and treat lymphedema for a patient with breast
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1.4M
Elisabeth Potter MD
@EPotterMD
Feb 9, 2025
Nine minutes on hold and still no answers—UnitedHealthcare, are you serious? UnitedHealthcare called me mid-surgery because they wanted justification for my patient’s diagnosis and inpatient stay—despite the surgery already being pre-approved. Worse? The rep didn’t even have
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204K
Elisabeth Potter MD
@EPotterMD
Feb 18, 2025
Replying to @BillAckman @X and @UHC
I grew up in Georgia with siblings who had my back. I recognized that feeling when I read your post today. I honestly couldn’t pay you a higher compliment. Thank you for giving me a fair shake. You should be proud. I won’t let you down.
129K
Elisabeth Potter MD
@EPotterMD
Apr 8, 2025
I stepped out of a new patient’s consult to have this peer to peer call at the only time offered to me. You may remember an insurance company recently insisting that they’d never interrupt patient care for insurance matters. Reality Check…it happens all the time. The doctor I
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Elisabeth Potter MD
@EPotterMD
Apr 2, 2025
Another insurance denial. Another patient put at risk. We did everything right. My PA saw a patient with signs of a Deep Venous Thrombosis (a dangerous blood clot). We ordered an ultrasound, confirmed the diagnosis, and prescribed the medication to help prevent dangerous
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168K
Elisabeth Potter MD
@EPotterMD
Jul 15, 2025
Replying to @WallStreetApes
Thank you for sharing this. United has refused to allow my facility to be in network…requiring my patients affected by breast cancer to have surgery in more expensive hospital settings, or to pay out of network penalties, or to pay cash for outright.
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Elisabeth Potter MD
@EPotterMD
Jul 13, 2025
Let’s be real. I spoke out against a big insurance company and now I’m being punished for it. But I’m not giving up. It’s not in my blood. I heard you asking, and if you would like to help, I’ve started a gofundme (linked below) where you can read the details and consider
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252K
Elisabeth Potter MD
@EPotterMD
Jul 1, 2025
I’ve been keeping something from you. The way I cope with hard things is by doing the work and putting the pain in a box. But the truth is—since I spoke out against insurance companies, things have been really hard. My practice is struggling. I built a surgery center so I could
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271K
Elisabeth Potter MD
@EPotterMD
Jul 14, 2025
I am heading in to operate this morning, but first, I had to say thank you. I am overwhelmed by the number of people who have sent me messages, contributed to my gofundme or shared it with others if they are unable to donate. I’m so encouraged and committed to staying the course.
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161K
Elisabeth Potter MD
@EPotterMD
Feb 18, 2025
Update: Bill Ackman Speaks Out I wanted to share a powerful post from @BillAckman . His thoughtful, detailed breakdown is worth reading. I’m grateful for his support and for shining a clarifying light on the broader issues in our healthcare system. It’s worth a read. I value
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Elisabeth Potter MD
@EPotterMD
Jul 16, 2025
I'm so inspired encouraged by the number of folks who are giving. Thank you. I also want you to know, I am all in. We’ve cashed in our 401k and depleted our savings. When I see you giving your hard-earned money to support this mission, I want you to know I’m matching that energy
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119K
Elisabeth Potter MD
@EPotterMD
Apr 10, 2025
I’m the microsurgeon and insurance companies are telling me when to operate. Insurance companies are practicing medicine—and that’s not okay. Make it make sense.
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55K
Elisabeth Potter MD
@EPotterMD
Feb 13, 2025
If you feel the wind shifting, I feel it too. This entire situation has been a shock to navigate, but I’m solid—because I know who I am. No amount of noise or pressure changes the fact that I am a woman who works hard, tells the truth, and takes care of people. And when you
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