We’ve identified and fixed the issue causing trouble for our customers earlier this evening. Things should now be back to normal. We’re sorry for any trouble this may have caused you.
💬 Chat to us here from 8am to 8pm, Monday to Friday
📲 Have the Chase app? Use it to call or message us and you’ll be fast-tracked through security, 24/7
📞 Don’t have the app yet? Call 0800 376 333 within the UK, or +44 203 493 0829 from abroad
🦻 You can also use Relay UK
Hi @juventusenjoyer! Thank you for your query. Cash deposits will be available soon, but we still don't have an official date yet. Please, keep an eye on our socials and website for latest news! - Ines
Hey @SufiaNFT at the moment we do not have credit cards. This may be something we look into in the future, when we do introduce new products and features we will update our website and social media channels - Lorraine
There are no fees for using your card abroad @cailloumac. We'll apply the current Mastercard exchange rate to any purchases you make and you can use our in-app currency converter to check this out beforehand. — Nicolle
@FeelitWorking you can have more than one current account across different banks. You can still keep your bills etc with your old bank if you need to. — Cat
@FeelitWorking the banking industry is recognising that magstripe is being widely replaced by Chip & PIN. Some banks are choosing to phase out magstripe on their cards. The magstripe holds data relating to your account, which paved the way for Chip & PIN to flourish 💳 — Cat
Hi @eric_blakemore! We do have a credit card in the works and hope to launch it soon. We can't confirm what, if any, perks will come with it. Keep an eye on our socials for updates on products and offers! - Cat
Hi @baldyboy78! Thanks for your feedback. As per our communications around this, we are dedicated to helping our customers stay safe from scams and fraud, and due to an increase in crypto scams, we have made the decision to prevent these types of payments. - Cat
Hey @richardmills18, our debit card can be used anywhere that accepts Mastercard. You can find out more about restricted destinations at chase.co.uk/gb/en/support/…. — Nicolle